Manager, Corporate IT

Devo

Madrid, ES
  • Job Type: Full-Time
  • Function: IT
  • Post Date: 05/28/2021
  • Website: devo.com
  • Company Address: 2 Burlington Woods Drive, Suite 100, Burlington, MA, 01803

About Devo

Devo unlocks the full value of machine data for the world’s most instrumented enterprises by putting more data to work now. With Devo, IT executives finally realize the transformational promise of machine data to drive breakthrough projects that move the entire business forward.

Job Description

Devo, the cloud-native logging and security analytics company, empowers security and operations teams to maximize the value of all their data. Only the Devo platform delivers the powerful combination of real-time visibility, high-performance analytics, scalability, multitenancy, and low TCO crucial for monitoring and securing business operations as enterprises accelerate their shift to the cloud. Headquartered in Cambridge, Mass., Devo is backed by Insight Partners, Georgian, and Bessemer Venture Partners. Learn more at www.devo.com.
 
The Manager, Corporate IT is key in supporting the company’s processes by making sure that the IT systems, infrastructure, and telecommunication links stay up and running.
 
The Manager monitors the organization's operational requirements, researches strategies and technology solutions, and builds the most cost-effective and efficient system to achieve those goals.
 
 

Responsibilities:

      • Create plans and provide hands-on support during emergencies, outages, and service transitions.
      • Manage help desk process, budget, and staff for smooth, responsive operations.
      • Administer for Google Workspace
      • Schedule and budget maintenance and upgrades for optimum operational performance.
      • Maintain and manage the local telco systems (phone number, voice mail, hardware – phone sets, switches)
      • Document the network topology in order to quickly access information needed to make purchases and diagnose problems
      • Assess what type of hardware for LAN requirements and make recommendations for purchase. Assume responsibility for the implementation, configuration and ongoing support of network hardware/firmware.
      • Assess when hardware and software need to be upgraded and make appropriate recommendations for purchase.
      • Work with service contractors or equipment/product technical support to identify and solve problems of local network
      • Implement and maintain network security so that business, file/data, and communications are secure.
      • Implement and maintain virus protection and backups for the servers to prevent loss of data and damage of hardware and software.
      • Maintain an updated knowledge of company policy, administrative regulations and legal requirements that relate to purchase of equipment, security of data, and compliance goals.
 

Qualifications:

      • Minimum Bachelor’s degree in Information Technology, Computer Science or related field, plus 7 years professional experience.
      • Must have a minimum of 5 years prior experience supporting a multi-site corporate environment.
      • Advanced knowledge of Google Workspace (fka Google Suite)
      • Experience with a variety of operating systems such as Windows, MacOS, and Linux is highly desired.
      • A minimum of 4 years’ experience managing IT professionals
      • Knowledge/experience of VPN, VoIP, Cisco products (switch, wireless access point, etc)
      • Knowledge of networking protocols
      • Knowledge of Java, HTML, and SQL
      • Ability to interact with service contractors
      • Knowledge of global network products and protocols
      • Ability to respond and successfully interact with coworkers and administrative staff
 
 
Devo does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.
 
"Devo is committed to creating a welcoming culture that is not only grounded in teamwork and customer success but is fair and equitable for everyone." Marc van Zadelhoff, CEO
 
At Devo, diversity and inclusion means more than treating employees well and making them feel welcome. It is a commitment to hiring people who bring different insights because of their unique perspectives, ways of thinking, and prior experiences.
 
We intend to continue hiring great people and protecting our culture so everyone can be themselves and speak their minds. That way Devo will always be a place filled with purpose, energy, hard work, thoughtfulness, and respect.
 
 
To All Agencies: 
Please, no phone calls or emails to any employee of Devo outside of the Talent Acquisition team. Devo's policy is to only accept resumes from agencies via the Devo Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Talent Acquisition team. Any resume submitted outside of this process will be deemed the sole property of Devo and in the event a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.