Process Optimization Associate


Burlingame, CA, US
  • Job Type: Full-Time
  • Function: Operations
  • Post Date: 03/21/2021
  • Website:
  • Company Address: 831 Mitten Rd, Burlingame, CA, 94010

About Color

Color’s mission is to help people lead the healthiest lives that science and medicine can offer. We launched in April 2015 with a simple, affordable genetic test to help people understand their risk for hereditary cancer. In 2017, we added coverage for hereditary heart conditions. Between them, cancer and heart disease constitute the two biggest causes of death worldwide. In September 2018, we introduced a new health area, medication response, to help people understand how their genes may influence response to certain medications.

Job Description

Named by Rock Health as the Best Digital Health Company to Work For, Color is a leading healthcare technology company. Color is building and delivering technology-enabled healthcare to millions of people. Through partnerships with public and private partners including governments, employers and health systems, Color’s infrastructure and software enables large populations to receive essential healthcare services directly where they live or work. This includes testing and telehealth services for preventive health and infectious disease management.
Since March 2020, Color has mobilized to address the pandemic by leveraging its platform to scale COVID-19 testing programs around the country. Color’s platform is used by more than 100 major employers, universities and public health institutions, such as the City of San Francisco, the State of California and PerkinElmer, community-based efforts in Oakland, and others, to deliver critical health programs. For more information about Color and its response to COVID-19, visit
By investing in the technology that ensures easy and affordable access to healthcare, Color is creating the infrastructure that will serve us for decades to come. Apply to join Color and do some of the most important work of your career. If you are not sure that you're 100% qualified, but are up for the challenge - we want you to apply!
We are looking for someone to join our Operations team as a Process Optimization Associate. You will work independently to support the development and implementation of effective, efficient, and continuously improved programs, projects, and processes within the operations team, working closely with Program Managers, Analytics Managers, and Site Operations. Your work will have a direct impact on people’s lives by scaling the availability and accessibility of COVID-19 testing and life sciences research and results delivery, while ensuring the operations team is optimized and streamlined.

How You’ll Contribute:

    • Ensure high quality, efficient, standardized processes for new product, program and feature launches. 
    • Provide resource optimization support and infrastructure development for the operations team including shared drive enhancements and upkeep, intranet pages, and standard weekly communications.
    • Apply analytical skills to manipulate and analyze data to inform process development and improvement for example using salesforce data to understand opportunities to increase efficiency for operational support teams. 
    • Define and evaluate operational problems and recommend solutions in close partnership with key internal stakeholders, including program managers, analytics managers and site operations and support. 
    • Analyze work streams and data trends to identify issues.
    • Raise issues identified with Program Managers, Analytics Managers, and Site Operations and collaborates to analyze alternatives to determine best outcomes.

Our Ideal Candidate has/is:

    • At least three (3) years of progressively responsible and directly related work experience in industrial engineering, operations, logistics or other related field.
    • Highly detail oriented Ability to perform complex project tasks, prioritize multiple projects, and work under pressure to meet deadlines in a fast-paced environment. 
    • Knowledge of how to analyze data and present findings in an easily understandable manner.
    • Knowledge of process improvement methodologies and techniques.
    • Ability to establish and maintain effective working relationships with individuals at all levels across the organization. 
    • Ability to learn how to recognize and diagnose obstacles to performance and productivity.
    • Ability to recognize problems and identify, develop and implement solutions.
    • Familiar with tools such as Jira and Airtable.

Nice to Have:

    • Experience in management consulting and/or tech startups.
    • Experience in healthcare or adjacent field.
Color is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Color prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Color conforms to the spirit as well as to the letter of all applicable laws and regulations.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.