Account Manager - Sneakers

GOAT Group

Hong Kong
  • Job Type: Full-Time
  • Function: Sales
  • Post Date: 04/09/2021
  • Website: goatgroup.com
  • Company Address: 3960 Landmark Street, Culver City, CA, 90232

About GOAT Group

GOAT Group represents the leading platforms for authentic sneakers, apparel, and accessories. Operating two distinct brands – GOAT, the global platform for style and Flight Club, the original sneaker consignment store – GOAT Group has a global community of over 25M members across 164 countries. The greatest selection from the past, present and future are displayed on company-operated mobile apps, e-commerce sites and retail stores. Through its innovative technology and service, GOAT Group has changed the landscape of commerce, converging the primary and resale markets.

Job Description

At GOAT Group, the Business Development team is central to the strategic growth of our company. Composed of individual teams that handle Strategy, New Business Initiatives, Partnerships and Account Management, the department leads a global supply-focused initiative that works with brand partners, retailers and power sellers to secure new inventory and widen exposure for GOAT Group. As our company continues to expand both at home and abroad, you will play an integral part in this exciting next chapter.
 
We are looking for an organized and people-oriented Account Manager for our Business Development team. The ideal candidate will be a self-starter, fluent in the sneaker market, committed to providing top-tier customer service as well as comfortable working across a variety of departments including Operations, Engineering, Analytics, and Marketing.

In this role you will:

    • Maintain and optimize key seller relationships through all facets of the account management process 
    • Plan strategically with your accounts to maximize their potential
    • Track your account’s performance, identifying growth opportunities 
    • Provide your accounts with detailed analysis and recommendations, helping guide decision making
    • Drive business by prospecting existing connections and proactively sourcing new accounts
    • Effectively work with internal teams in ensuring product is listed for sale in a timely manner
    • Conduct analysis on sales, inventory and purchasing behavior to identify trends and maximize profitability 
    • Provide dedicated customer support for key accounts
    • Efficiently resolve any account issues or questions, partnering with our Operations team
    • Be up to speed on sneaker trends and releases

We are looking for:

    • Fluent in English 3+ years of experience in an account management function, with strong sneaker knowledge
    • Strong sales and analytical ability
    • Commitment to VIP-level customer service
    • Experience building a book of businessConfidentiality and discretion is a MUST
    • High level interpersonal, communication, and written skills
    • Highly organized with demonstrated attention to detail
    • A quick learner, a self-starter, able to work independently, and willingness (and ability) to handle the pressures of an increasing level of responsibility
    • Mac and Excel proficiency, understanding of web-based platforms, and comfortable managing URL links
GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become the leading and most trusted sneaker marketplace in the world. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 30 million members across 170 countries.
 
The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator.
 
We encourage you to apply even if you feel unsure about whether you meet every single requirement. We look for people who are passionate about what we do, not just those who check off all the boxes.
 
GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, if applicable.  If you are a California resident, please review our California Privacy Rights Notice for Job Applicants.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.