Senior Employee Relations Partner


  • Job Type: Full-Time
  • Function: HR
  • Post Date: 02/22/2021
  • Website:
  • Company Address: 650 California St, San Francisco, CA, 94108, US

About Affirm

At Affirm, we’re using today’s technology to bring significant disruptive innovation to the financial industry. We focus on improving the lives of consumers by delivering simple, honest and transparent financial products.

Job Description

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

Affirm is seeking a Senior Employee Relations Partner who can support our People Business Partners, Leaders, and Legal teams in managing complex employee relations situations to truly make a difference for our employees in moments that matter. This is a full-time, remote position.

What You'll Do

  • Create an environment of positive employee relations by maintaining confidentiality, establishing trust and credibility among cross-functional partners, being seen by employees and leaders as approachable and fair, and balancing business needs with employee needs
  • Lead sensitive investigations from start to finish relating to: harassment, bullying, retaliation, discrimination, hostile work environment and other potential violations of Affirm policies, in partnership with People, Employment Legal, and/or Ethics 
  • Collaborate with Employment Counsel and People Business Partners on investigations and their resolution
  • Serve as the first point of contact for People Business Partners on employee relations questions and concerns
  • Deliver exceptional support that is timely, pragmatic and mitigates risk for employee related issues including, but not limited to: attendance issues, employee separations, performance and conduct management (including as it intersects with disability accommodations)
  • Establish best practices and frameworks for investigations, performance management conversations, in partnership with our Employment Legal team
  • Improve, socialize and rollout processes, approaches, guidelines, practices and operating procedures related to employee relations
  • Develop and maintain a case management system, produce dashboards and use data to identify employee relations trends

What We Look For

  • 8+ years in People related roles with 5+ years experience in employee relations leading complex workplace investigations involving equal employment opportunity laws (e.g., Title VII, FMLA, ADA, ADEA)
  • Prior experience partnering with employment legal counsel is required 
  • Specialized training in labor/employee relations (like the Association of Workplace Investigators) a plus, but not required 
  • Prior international experience a plus, but not required
  • Excellent communication skills in interviewing, presenting to senior staff, and writing
  • Exhibits superior judgment in conducting investigations and assessing outcomes
  • Maintains confidentiality and privacy and conducts investigations with the utmost integrity
  • Ability to work autonomously and collaboratively, and prioritize workload/cases effectively
  • Proven track record of positively influencing leaders, teams and cross-functional stakeholders
  • Deep understanding of equal employment opportunity laws, and other employment-related state laws, particularly in California, Illinois, New York, Pennsylvania, and Utah 
  • Open to travel as needed (some occasional travel may be required)


We’re excited to announce that Affirm is now a remote-first company! This role can be located anywhere in the U.S. and Canada (with the exception of Quebec). Remote based employees may occasionally travel to an Affirm office for meetings or team building events. Our offices in San Francisco, New York City, Pittsburgh, Chicago, and Salt Lake City will remain operational and accessible for anyone to use on a voluntary basis.

Please note that visa sponsorship is not available for this position.
Check out our remote-first approach to learn more about the new ways we work.
If you got to this point, we hope you're feeling excited about the job description you just read. Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in Affirm's mission and can contribute to our team in a variety of ways – not just candidates who check all the boxes.
At Affirm, "People Come First" is a core value and that’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our D&I program here and our progress thus far in our 2019 D&I report.
We also believe “It’s On Us” to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
We will consider for employment qualified applicants with arrest and conviction records in accordance with applicable federal, state and local laws, including the San Francisco Fair Chance Ordinance. By clicking "Submit Application," I acknowledge that I have read the Affirm Employment Privacy Policy, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.