Job Description
About the Role
The Account Representative / Account Executive role is a great opportunity to demonstrate your sales skills and abilities in order to expand the number of merchants that work with Uber Eats. Who are we looking for? Someone who is natural at selling and knows where the best eats are around town, passionate about food and Uber, and enjoys negotiating to build the best partnerships. The primary focus will be bringing on new small-and-medium sized merchants (not necessarily only restaurants) that fit our partnership criteria, and you'll use your skills in emailing, cold-calling, and driving internal processes to set up our partnerships for success.
What You'll Do
- Build processes and standardize best-practices within merchant success and your territory
- Partner with our Operations and Sellers on managing the relationship, issue, and questions of merchants
- Track merchant KPI and OKR to understand their success, issues, or opportunities
- KPI & OKR centric methodology: generate team consciousness about the need of results measured by important metrics
- Excel in hands-on vendor management and training of new merchant features or products
- Act as an ambassador of Uber Eats' mission, brand, and product
- Proactively maintain communication channels with prospects via email, phone, and face-to-face meetings
Basic Qualifications
- For Account Representative - At least 1 year of experience in sales, operations, account management, or similar functions
- For Account Executive - At least 3 year of experience in sales, operations, account management, or similar functions
Preferred Qualifications
- Proficiency in Salesforce
- Outstanding work ethic and attention to detail
- Willingness to roll up your sleeves, and get in the weeds with our highest value partners
- Excellent communication and sales skills
- Strong critical thinking ability
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.