Director of Revenue Operations


San Francisco, CA, US
  • Job Type: Full-Time
  • Function: Sales
  • Post Date: 04/03/2021
  • Website:
  • Company Address: , San Francisco, California

About Finix

Finix is the smartest way for businesses to own, manage and monetize payments. Created by payments experts from First Data, PayPal, and Worldpay, Finix is trusted by companies like Clubessential and Lightspeed POS Inc. to build and scale their payments infrastructure. Headquartered in San Francisco, with an additional office in Cincinnati, Ohio, Finix is a privately held company funded by Bain Capital Ventures, Homebrew, Insight Venture Partners, Aspect Ventures, Visa, Precursor Ventures, Class 5 Global, and Village Capital.

Job Description

About Us:  
Finix builds payments tools for vertical SaaS and fintech companies. With Finix, businesses can create a custom payments experience for their customers without developing an in-house system or relying on third-party payments providers.
We are a fast-growing fintech startup recently named to both the Forbes Fintech 50 and CB Insights Fintech 250. We closed our Series B funding in February 2020 and announced an extension in August of 2020, bringing our total funding to $96 million. 
While we work hard each day to solve complex payments challenges, our primary focus is our team. A shared personality trait of every Finix team member is a desire to be challenged. As we continue to grow and scale, we are actively looking for passionate payments people of all kinds to join our team. 
We have offices in Cincinnati and San Francisco.
The Revenue Operations (RevOps) team drives efficiency, effectiveness, and execution across the Revenue organization; resulting in optimal performance and achievement of Finix’s financial goals. The Director of Revenue Operations is a thought-leader, enabler, and business partner to the Revenue team who deeply understands our go-to-market strategy and objectives. Finix is looking for a team member to join the Revenue team who can develop, execute, assess, and optimize our Revenue Operations function.

You will:

    • Operationalize the end-to-end customer journey by implementing sales processes, methodologies, and policies with a focus on speed, scale, and repeatability.
    • Lead Deal Desk operations by creating a frictionless prospect / customer experience while maximizing revenue, and bringing visibility to the leadership team.
    • Drive pipeline growth, deal management, and forecasting process to create revenue predictability.
    • Develop and execute sales enablement programs to improve efficiency, effectiveness, and execution.
    • Implement and manage systems and tools (Salesforce, Gong, etc.) supported by insightful analytics, metrics, and reporting.

You are:

    • Detail-oriented and have a bias toward outcome-focused action.
    • Motivated to operate and produce results in highly ambiguous situations.
    •  Adaptable and excel in a fast-paced work environment.
    • Great at communicating and collaborating with team members. 
    • Able to build strong internal relationships with Revenue team members.

You have:

    • 10+ years experience in a high-performance revenue operations organization. 
    • Excellent problem solving skills, with a strong emphasis on the development of frameworks and processes that can be scaled and / or automated.
    • A deep understanding of the sales and customer success environment.
    • Experience with best-in-class systems and tools for customer-facing success.
    • Strong written and oral presentation skills with the ability to synthesize information and deliver strong story-telling.
While we understand that you may not have all of the capabilities and skills listed above, we encourage you to apply if you are excited about the prospect of making an impact at a high-growth payments company. At Finix, we prioritize inclusion and welcome applicants from diverse backgrounds.
About our benefits and perks 
Finix offers a comprehensive benefits package for all employees. Benefits are effective on the 1st of the month after your start date. 
Health: We offer a variety of health insurance plans with two major carriers (UHC for national coverage and Kaiser as an additional option for CA). Finix pays 90% of the employee premium and 50% of the dependent premium for whichever plan you choose. The remainder of the premium will be deducted from your paycheck pre-tax. 
Dental:  PPO dental plan through Beam Dental, one of the best new dental carriers with national coverage. Finix covers 90% of the employee premium and 50% of the dependent premium. 
Vision: Vision plan through VSP. Finix covers 90% of the employee premium and 50% of the dependent premium.  
Life / AD&D:  Company-paid Life/AD&D insurance with coverage for 1x your annual salary. 
Short-term / Long-term Disability: Company-paid short-term and long-term disability insurance. 
Medical and Dependent Care FSAs: Pre-tax Flexible Spending Accounts for out-of-pocket medical or dependent care expenses.
Commuter Benefits: Pre-tax account for parking or transit expenses. 
401k: 401k account through Guideline.
Paid Time Off: In addition to federal holidays, we offer accrued time off of up to 15 days per calendar year with a 40-hour carry-over. Sick time is accrued separately at up to 9 days per calendar year.
Finix is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Applicants Only: External recruiting agency resume submissions will not be accepted. 

Related Jobs

Support Engineer

Finix - San Francisco, CA, US

Support Engineer

Finix - Cincinnati, OH, US

Director of Engineering

Finix - San Francisco, CA, US

Sr Technical Recruiter

Finix - United States of AmericaRemote

Senior Technical Sourcer

Finix - San Francisco, CA, US
Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.