IT Specialist

RELEX Solutions

Atlanta, GA, US
  • Job Type: Full-Time
  • Function: IT
  • Post Date: 04/11/2021
  • Website:
  • Company Address: Postintaival 7, Helsinki, Uusimaa 00230, FI

About RELEX Solutions

RELEX Solutions is a leading provider of cutting-edge retail optimization software that’s built for the age of Living Retail, where change is the only constant.

Job Description

RELEX is a fast-growing software company developing its own products that help retail companies plan and operate more efficiently. By accurately forecasting consumption of goods, we reduce inventory costs, increase availability and cut waste. To achieve this we use our in-house built terabyte scale in-memory database, which stores tens of billions of rows of data.

RELEX is trusted partner by leading brands including e.g. Party City, WHSmith, Delhaize America, Morrisons, Coop Denmark and Circle K Europe. We are a team of more than 600 employees with offices in the US (Atlanta), UK, Germany, Sweden, Norway, Denmark, France, Italy, Spain, and our headquarters in Helsinki, Finland.

We are now looking for a Internal IT Specialist to join our extraordinary Technical team in Atlanta.

Due to our rapid growth, we are now looking for a new Internal IT Specialist to strengthen our Internal IT team. Here at RELEX we work in small teams where everyone’s input is valued. People can move between teams based on required skill set and personal interest. You get as much freedom and responsibilities as you feel comfortable with. We believe in transparency and using common sense; you are free to choose the tools you need to reach our common goals. Here we are serious about what we do, but don’t take ourselves too seriously. We get excited when facing new challenges where we can put our skills to the test, but make sure to have fun doing it. Now - if you accept the challenge - we give you the opportunity to experience all this and more.

What You Will Be Doing
The responsibilities listed below are representative of the nature and level of work assigned and are not necessarily all-inclusive. Each incumbent in this job:

  • The application of systems analysis techniques and procedures, including consulting with users, to determine hardware, software or system functional issues and resolutions and specifications
  • Process documentation, training, new computer deployments, and computer equipment end-of-life out processing.
  • Support office network to ensure security and network connectivity through LAN, WAN and VPN.
  • Deploy new versions of software and operating systems.
  • Troubleshoot issues and outage.
  • Ensure security through access controls and backups.
  • Knowledge of ITIL framework and experience using ITSM tools is a plus.

Desired Background

  • Bachelor's degree or equivalent experience in the field of Information Systems Technology, Computer Science, or similar field
  • Experience working with following environments: Mac OS, Windows 10, Azure Active Directory, and Exchange / Office 365.
  • You have experience setting up and troubleshooting various technical equipment such as laptops, video conferencing systems, mobile phones, etc.
  • Scripting knowledge is a plus.


We Value The Following Aspects In Our Candidates

  • Networking Knowledge, including TCP/IP protocols (DHCP, switching, routing, etc.)
  • You have the interest and enthusiasm to solve users’ problems.
  • Cloud/Hosted environment experience preferred.
  • You have great communication skills and can explain technical concepts with simple words.
  • You are fluent in both verbal and written English.
  • You have a good attitude, and you are fun to work with!

We Offer

  • A front row seat in a rapidly growing and international software company
  • Working with a fun, ambitious, and committed team of smart people
  • A respectful and professional, yet easy-going atmosphere where individual thinking is encouraged
  • Responsibilities in challenging projects from day one
  • International career and learning opportunities
  • Position where you can help retailers fight against food waste

Working at RELEX during COVID-19: 

While COVID-19 cases are still relevant here in the US, RELEX has taken precautionary measures to ensure employees are safe, yet set up for success. This all begins with a virtual onboarding experience that ensures every step of your RELEX onboarding journey is clear and interactive. RELEX has an internal learning management system to ensure your training sessions are easy to access and thoughtful.

RELEX offers a flexible working schedule and completely supports the work and home balance, especially when remote working is the recommendation.

RELEX US headquarters is open for those that need, but managed by a capacity sign up system and is completely optional to visit at this time. The office is equipped with a UV lighting system, daily cleaning, 6ft+ apart desk arrangement and sanitizing stations so that if you feel you are most productive in an office setting, you have a safe place to work.

Because of our great remote working video and meeting options, any travel is not recommended for our employees at least until July 2021. We believe we can serve our clients successfully working and collaborating remotely, although look forward to the time in the future where we can have that in-person collaboration again.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.