Quality Assurance Engineer


  • Job Type: Full-Time
  • Function: Engineering QA
  • Post Date: 02/20/2021
  • Website: trueaccord.com
  • Company Address: 303 2nd Street Suite 750, South Tower, San Francisco, CA, 94107

About TrueAccord

TrueAccord is the leader in digital collections. By focusing on great user experiences, TrueAccord provides businesses with superior debt collection results. Our machine learning platform adapts to consumer behavior with personalized and empathetic communications to deliver the right payment option at the right time and channel.

Job Description

Why TrueAccord?
TrueAccord is a category-defining company. We combine machine learning with a human-based approach to transform debt resolution and to get people on the path towards financial health. Every year, more than 70 million Americans have negative experiences dealing with debt. We are changing this by providing a personalized digital experience that guides lenders and consumers through this challenging financial process.
With a world-class leadership team, passionate team members, and proprietary predictive models trained on years worth of transactional data, TrueAccord is well-positioned to deliver on a huge opportunity: helping millions of consumers to regain and keep their financial footing while lowering the cost of doing business for creditors across many industries.
Engineering at TrueAccord
TrueAccord is growing at a prodigious rate. Our systems are reaching challenges of scale as we approach tens of millions of transactions per week. In response to the onboarding of large clients and new features, some systems are actively evolving while others are being rebuilt from scratch.
We work with a mix of languages and technologies, including Scala, Java, Go and Python across our stack. We believe in using the right tool for the job and value simple solutions over beautiful ones.
The Role:
In this role you will perform both manual and automated testing of web applications, verify functionality and be an integral part of continually improving our QA processes. You’ll collaborate with Product, Engineering, Data and other stakeholders to strategically plan deliverables.


    • Manual and Automation testing of web based applications
    • Find problems: clearly observe, itemize, and document (in Jira, Confluence, Google Docs)
    • Verify functionality: create and clearly document test plans meant to verify functionality
    • Analyze system problems and recommend solutions
    • Continually improve the QA process
    • Collaborate with product, engineering, and various stakeholders
    • Assist with technical design review

Qualifications, Skills, and Experience:

    • 3-5 years of experience in QA Automation development
    • Attention to detail
    • Excellent verbal and written communication skills
    • Experience with Java/Python and Github
    • Knowledge of web based systems and applications
    • Background in collections, software, FinTech are desirable
    • Working knowledge of agile processes
Benefits, Perks, and Culture
- Everything you need to work remotely
- Work with talented and motivated people in a fast-paced mission-driven environment
- Medical/dental/vision insurance, 401k (with match), flex spending plan, and life insurance
- Family-friendly policies - parental leave, flexible work from home
- Unlimited PTO
- Transportation benefits
We offer a healthy work environment that continuously builds an inclusive and diverse culture where everyone is able to develop the best version of themselves. We are a dynamic group of people who are subject matter experts with a passion for change. Our teams are crafting solutions to big problems every day. If you’re looking for an opportunity to do impactful work, join TrueAccord and make a difference.
Our Dedication to Diversity & Inclusion
TrueAccord is an equal opportunity employer. We promote, value, and thrive with a diverse & inclusive team. Different perspectives contribute to better solutions and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Related Jobs

Account Executive

TrueAccord - Remote

Enterprise Account Executive

TrueAccord - United States of America

Senior Software Engineer

TrueAccord - United States of America

Experienced Software Engineer

TrueAccord - Remote

Lead Software Engineer

TrueAccord - Remote
Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.