Software Engineer, Frontend/UI (open to remote)

Moveworks

Mountain View, CA, US
  • Job Type: Full-Time
  • Function: Web/Graphic Design/Internet
  • Post Date: 05/05/2021
  • Website: www.moveworks.com
  • Company Address: 1277 Terra Bella Avenue, Mountain View, CA, 94043

About Moveworks

Moveworks is a cloud-based AI platform purpose-built for large enterprises that solves one, big, frustrating problem: Resolving employees'​ IT support issues. Instead of tracking issues, we use advanced AI to solve them, instantly and automatically—with no human intervention.

Job Description

We’re looking for a passionate, experienced Software Engineer to join our team. This role plays an essential part of the Moveworks AI product ecosystem. The ability to leverage ML intelligence for the frontend makes it innovative and fun! You’ll have a different playground to work on web UI here. Your work will impact every customer and the productivity of cross-functional teams at Moveworks. In other words, we needed you here yesterday!

This role at Moveworks is unlike most other frontend roles and encompasses a variety of projects across the entire company. As Conversational UI is more limited than Web UI, and chat adoption level varies for each customer, you will be building out a hybrid UI with both Chat and Web to deliver the optimal end-user experience. Additionally, you will be taking our Production Admin UI to the next level, to scale our enterprise customer base fast. Last, (but not finally) you will be building out a data and annotation tooling pipeline, which is key in ML training and feedback loops for our product development. You will be deeply involved in design and shipping code daily and will see the immediate impact of your work. This is an opportunity to play an integral role at the fastest-growing AI startup in its space.

Who we are:

Moveworks is redefining how companies support their employees with an AI platform that resolves their problems at work — instantly and autonomously. Included on the prestigious Forbes AI 50 list and named a leader in The Forrester New Wave, Moveworks uses advanced natural language understanding (NLU) to resolve support issues, straight on collaboration hubs like Slack and Microsoft Teams.

We're doing this for IT today, and for the entire enterprise in the near future. This is a unique chance to join the team at an early stage as a key player in our growth strategy. If that sounds like fun, we can’t wait to start this journey together.

What you’ll do:

  • Work closely with the product and engineering teams to augment end-user experience, find creative solutions to fill in gaps in technology, and increase chat adoption for customers
  • Work closely with the Customer Success team to design and implement an admin UI for real-time visibility and control of the production system
  • Work closely with the Machine Learning and Annotation team to design and implement highly efficient and high impact tooling UI for various product areas
  • Think strategically about the future of frontend within conversational AI and be prepared to try new things
  • Promote best practices and standards to build modular and scalable web apps and APIs between backend services
  • Improve collaboration process between cross-functional teams
  • Find and address front-end performance issues
  • Implement automated tests, participate in code reviews, and ship code on a daily basis

What you bring to the table:

  • BS or higher degree in computer science or a related field
  • 3+ years of professional development experience building complex web applications
  • Experience with a major Web UI framework (e.g. ReactJS) and experience building UI at scale
  • A good sense of product design and cross-functional collaboration skills
  • Proficient in at least one or more modern browser technologies such as JavaScript, React, MaterialUI, WebPack, NodeJS, TypeScript
  • A constant thirst for learning and a willingness to get out of your comfort zone

Nice to haves:

  • Experience working with Machine Learning products
  • Exposure to Conversational UI

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.