Part Time Lab Operations Associate


Austin, TX, US
  • Job Type: Part-Time
  • Function: Life Sciences R&D/Engineering
  • Post Date: 04/02/2021
  • Website:
  • Company Address: , New York, NY

About Candid

Candid is redefining oral health by using modern technology to help deliver human-focused care. With a commitment to creating the best outcomes, Candid inspires confidence and promotes wellbeing.

Job Description

About Us


Candid Co. is based out of New York City in the heart of Union Square. At Candid Co., our customers come to us to get affordable orthodontist-directed clear aligner treatment to help them align their teeth. Candid’s aligner treatment is done at a 65% lower cost than its competitors and all from the comfort of our customer’s home. We’ve been called the “Warby Parker for orthodontic care” as our business echoes their ideas: cutting out costly fees and unnecessary doctor visits and providing customers with a product and treatment that’s just as good as the incumbents. This is a revolutionary company with a massive market opportunity for a team that is highly capable at executing. That’s where you come in!

 The Role

At Candid we’re building a best-in-class consumer healthcare brand to provide increased access to affordable healthcare. We’re looking for an adaptable and detail-oriented individual to join the founding team of our Austin fulfillment center!   Working under the guidance of our Lab Operations Manager, you’ll help launch the next step in our vision by pioneering best practices for receiving, preparing and distributing our clear aligners we receive weekly for thousands of customers all over the country. In this cross-functional position you’ll build and distribute completed aligner kits for customers, playing a hands-on role in the process that creates and delivers a unique smile to each  .


What You'll Do

  • Work with an awesome team to fulfil all aligner kits received on a daily basis
  • Ensure the highest quality standards are met or exceeded at all time
  • Receive, catalogue, and prepare incoming polyvinyl siloxane impressions for digitization
  • Operate and maintain state-of-the-art orthodontic lab equipment
  • Work closely with the manufacturer to validate, deliver, and track PVS impressions tagged for production
  • As a fulfillment associate on our newly formed team, you’ll work directly with our local Operations Manager and Chief Dental Officer to identify process improvements aimed at increasing efficacy and efficiency

What You'll Need

  • A minimum of 2 years of professional experience in logistics, fulfillment, or operational setting
  • Ability to work Mon-Fri 11a-6pm, likely til end of October 
  • Ability to track, manage, and edit large sets of data to maintain visibility on all current inventory
  • Experience in managing physical inventory
  • Hands-on attitude and interest in learning; adaptability
  • Deep passion for leveraging innovation and technology to deliver outstanding patient outcomes
  • Highly organized and process-oriented
  • Exceptional attention to detail
  • An engineering mindset—a problem solver who drives towards continuous improvement
  • Crisp oral and written communicator—you’ll be partnering with teams across the country!
  • Comfort using Microsoft Office and Google’s G-Suite/Gmail
  • Demonstrated problem-solving skills
  • Reliable means of transportation


Benefits (Full-Time Only)

  • $16/hour
  • Health Insurance and 401k
  • Significant discount on our customized treatment plans and aligners
  • You will grow a lot here. You’ll be surrounded by employees with deep experience in their field, who have a strong passion for doing great work and constantly learning


We continuously strive to create and maintain a diverse and inclusive environment, and are proud to be an Equal Opportunity Employer. Additionally, this organization participates in E-Verify. 

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.