Sr. Physician Training & Education Coordinator

PlushCare

Remote
  • Job Type: Full-Time
  • Function: Professional Svcs
  • Post Date: 04/27/2021
  • Website: plushcare.com
  • Company Address: 450 5TH ST. SUITE 405, SAN FRANCISCO, CA 94107

About PlushCare

Virtual concierge primary care platform offering a subscription membership model to consumers

Job Description

PlushCare is a premier VC backed company innovating healthcare by providing easier access to high quality healthcare. Our mission is to provide patients with the best experience and the best doctors. Our technology platform enables over 200K patients (and growing!) to talk to a doctor who has trained at a top 50 US medical institution from the convenience of their phone or computer. It’s high quality primary care that puts the patient at the center. With the highest NPS of 90 and an App Store rating of 4.9, we strive to provide the healthcare experience that patients deserve. We're growing rapidly and looking for people to join our passionate team.
 
The Role

Be a part of transforming the healthcare industry! PlushCare is on a growth trajectory with over 100 active physicians and expected to double in the next 12 months.  We’re looking for a tech-savvy healthcare professional who can connect with clinicians.  This is a new position on the growing provider enterprise & clinical operations team supporting the growth and development of a high-quality clinical enterprise.

What you’ll do

Develop a deep understanding of clinical protocols, PlushCare’s EMR, and other resources and tools to help enable physicians to get the most out of all the resources
Work with Physician Onboarding & Communications Coordinator to enhance the physician onboarding, training, and education experience by engaging in dialogue and using your best judgment to balance physician, customer, and business priorities
Identify improvement initiatives and opportunities to enhance and enrich physician tools and the overall physician workflows
Serve as a liaison to the PlushCare Product team as an advocate for physicians to continuously improve the physician experience
Organize and coordinate physician culture building events and activities along with developing ongoing physician team meeting materials
Develop and share engaging, educational content to enable a highly reputable and informed physician network
Collaborate cross-functionally to coordinate and execute telemedicine projects

Qualifications

Bachelor’s Degree with a minimum of 3 - 5 years of experience
Experience training professionals or working directly with professional clients to educate and support their workflows and software tools
Experience working with EMR systems and/or clinicians is a preferred
Attention to detail and highly organized
Demonstrated ability to manage multiple tasks simultaneously, self-prioritize, remain organized, and escalate appropriately
Strong desire to deliver best in class service with the ability to connect with, build rapport, and walk in the shoes of physician colleagues
Aptitude for understanding technology and product functionality for both physician and patient stakeholders

 We are proud to embrace a diverse & inclusive workplace and are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.