IT Manager


Durham, NC, US
  • Job Type: Full-Time
  • Function: IT
  • Post Date: 02/19/2021
  • Website:
  • Company Address: 202 Centre Street, 7th Floor, New York, NY 10013

About Onna

Onna integrates workplace knowledge platforms together, allowing anyone to - for the first time - unify, protect, search, automate and build on top of an organisation’s proprietary knowledge. It doesn’t matter if companies are integrating knowledge from 20 applications or 200. They can also build on top of Onna through integrations to cloud tools or the addition of ML models. Finally, Onna uses machine learning to help companies discover smarter and can help power data-led automation on issues from compliance to HR. What does that mean simply?

Job Description

We’re Onna: A passionate, hard-working team solving one of the biggest challenges facing today’s businesses — knowledge fragmentation. We’ve built the world’s first Knowledge Integration Platform to make enterprise knowledge more accessible, useful, and private. We help some of the world’s leading companies like Facebook, Slack, Electronic Arts, and Fitbit, to bring together fragmented knowledge from today’s most popular workplace applications. With our platform, teams can unify, protect, search, automate, and build on top of their organization’s proprietary knowledge, allowing them to leverage it in new and intuitive ways. 

Onna is engaged in an active phase of growth and we are hiring across our offices in New York City, Barcelona, Raleigh-Durham, San Francisco, London & Toulouse. We are thrilled to be able to welcome new team members from across the world to a work environment which is lighthearted, fast-paced, exciting, and flexible. We provide our people with the tools, resources, and outstanding leadership to take their career to the next level. If this sounds like an exciting opportunity, we want to hear from you!

We’re currently looking for an IT Manager to join our team in RTP, NC. The ideal candidate is ambitious, with a get-things-done approach and comfortable working in a challenging, fast-moving environment. This is our first full-time IT role. This role is for a hands on person, who wants to build systems and processes for a fast-growing, global company.


What you’ll do:   

  • Develop and implement IT policies and best practice guides for the organization
  • Administer company-wide systems and tooling, eg Slack, GSuite, et cetera
  • Assist departments with management of SaaS subscription administration and costs
  • Establish and oversee cost effective asset management practices for a global team
  • Collaborate with the security team on in-office network configuration
  • Troubleshoot hardware and software issues related to internal IT
  • Analyze current process, technologies, and vendors to identify areas of improvement
  • Prepare cost benefits analysis reports when upgrades are necessary, continuously analyzing vendors to ensure they offer the best possible service and value for company needs


Who you are:

  • You have 5+ years experience in technical roles, including software development, reliability engineering, system administration, or similar
  • You have managed budgets for services under your control, including services offered in public cloud provider environments
  • You are a proven process builder with a history of designing and implementing improvements or new systems
  • You can understand, discuss, and manage deep technical issues to resolution
  • You have excellent written and verbal communication skills; ability to present to senior management
  • You have a disciplined approach to guiding continuous improvement across operational and development processes
  • You are a humble expert, who is confident in your field, but eager to learn


We've entered a new era of remote work, where our day-to-day is now virtual, and we're committed to adapting to embrace this change.

Benefits we offer:

  • Competitive salary package 
  • 401(k) with matching contribution
  • Comprehensive medical, vision, and dental coverage
  • Flexible vacation and PTO policies
  • Flexible working time
  • Remote and semi-remote work opportunities
  • Monthly virtual fitness and well-being stipend 
  • Learning and development budget
  • Monthly virtual team Lunch-and-Learns and Happy Hours 
  • Birthday and anniversary celebration
  • Allowance for remote work set-up

About the product & Onna’s funding: 

Our growing list of integrations includes the likes of G-Suite, Slack, Microsoft 365, Box, Dropbox and more. Our open API allows us to integrate with any cloud-based or on-premise platform, for optimal control and visibility into your most critical knowledge. Once connected to Onna, the potential use cases are limitless: Information Governance, eDiscovery, Compliance, Knowledge Management, are just a few ways Onna can empower organizations and their employees. 

In 2019, we closed an $11M Series A led by Dawn Capital with the participation of our integration partners Slack Fund and Dropbox, and in 2020 we closed a $27M Series B led by Atomico with participation from Glynn Capital, as well as follow-up investments from Dawn Capital, Nauta Capital, and Slack Fund. 


Onna is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. You must have authorization to work in the location the position is posted.

All of your information will be kept confidential according to EEO guidelines. To view our privacy policy, please visit here.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.