Job Description
Our People and Workplace Experience team is key to the growth of GOAT Group as the company continues to expand globally. Through our innovative programs and data-driven strategies, the company is committed to building a culture that is inclusive, cooperative and motivating. As a member of this team, you will play an indispensable part in our company's future by matching talent to the right roles as well as cultivating an environment in which all of our employees – across our warehouses, Flight Club retail stores and corporate teams – are able to thrive.
GOAT Group is looking for a People Operations Coordinator who will provide a broad range of support related to the onboarding process and People Operations team. We are looking for a person who brings a high level of customer service and enthusiasm to our team, and also demonstrates an ability to keep up in a constantly changing and fast paced environment. The ideal person is someone who is extremely detail-oriented, enjoys taking on challenges, and wants a role that will continually evolve and expand as the company grows.
In this role you will:
- Liaise with IT, Workplace Experience, HRBP and Manager’s to ensure that new hires have a seamless onboarding experience from the moment they've accepted their offer.
- Schedule, prepare, and conduct weekly new hire orientation. Be the main point of contact for all new hires.
- Support new hire training sessions, manage onboarding documentation, I-9 verification, and inputting of new hires into the HR system(s).
- Manage electronic employee files with discretion and confidentiality to ensure compliance, accuracy, and data integrity.
- Provide a high level of customer service to all employees by answering questions in a timely manner. Escalate questions to the appropriate person as necessary.
- Support UltiPro (HR System) processes such as employee data changes, ad hoc reporting, data validation, system testing, etc.
- Evaluate current processes and implement improvements to streamline our onboarding experience.
- Assist with other day-to-day HR processes and employment verifications as needed.
- Assist with ad-hoc projects as needed.
We are looking for:
- A bachelor’s degree with 1+ years of prior HR or related experience preferred.
- Highly organized with strong attention to detail and passion for maintaining a high quality employee experience.
- Experience using MS Office, Excel, Google Sheets, and Google docs.
- Ability to handle sensitive and confidential information in a professional manner.
- Ability to effectively prioritize and thrive in a fast paced, demanding environment.
- Continuous desire to improve existing processes and develop creative solutions.
- Exceptional written and verbal communication.
GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become the leading and most trusted sneaker marketplace in the world. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 30 million members across 170 countries.
The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator.
We encourage you to apply even if you feel unsure about whether you meet every single requirement. We look for people who are passionate about what we do, not just those who check off all the boxes.
GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, if applicable. If you are a California resident, please review our California Privacy Rights Notice for Job Applicants.
