Business Operations Analyst


Wellesley, MA, US
  • Job Type: Full-Time
  • Function: Business Dev
  • Post Date: 05/27/2021
  • Website:
  • Company Address: 115 W Century Road Suite 380, Paramus, NJ, 07652

About Nuvolo

Nuvolo is the leader in Enterprise Asset Management software, built on the ServiceNow platform.

Job Description

As Nuvolo’s Business Operations Analyst, you will be responsible for optimizing the performance of business operations by analyzing current and forecasting future performance.  You will develop skills and apply various analytical techniques to solve operational issues and support strategic initiatives.

As a Business Operations Analyst, your role will include: 

  • Evaluate operational efficiency and effectiveness
  • Perform qualitative and quantitative data analysis using analytical techniques, tools, and models
  • Solve business problems by defining the problem, interviewing stakeholders, identifying and evaluating alternatives, and presenting findings
  • Participate in complex interdepartmental initiatives of significant business risk & impact
  • Obtain quantitative and qualitative data of business processes to analyze, determine and promote data driven decisions
  • Implement new/enhanced processes, services and/or operational changes
  • Interpret results of analysis; present recommendations, alternatives and implications


This role could be a fit for you if you bring: 

  • 3+ years of FinancialForce PSA configuration and administration experience
  • Understanding of relational databases and data integration tools
  • Excellent communication and analytical skills, ability to balance stakeholder priorities
  • Ability to create technical documentation to support new builds and releases
  • Proven success building components of a FinancialForce PSA system to support business process


Bonus points for: 

  • FinancialForce and Salesforce Administrator Certification are a plus
  • Previous sales operations or business operations or consulting experience a plus


Who are we? 

Nuvolo is the global leader in modern, cloud-based Connected Workplace solutions. Built on ServiceNow,we provide a single platform to manage all people, all physical locations, all assets, and all work – enabling data sharing across departments. Industries we serve through our SaaS applications include healthcare, life sciences, financial services, retail, government, higher education & enterprise. We are a software company that provides generous compensation, excellent benefits, stock options plan, and the opportunity to be surrounded by passionate team members that look out for each other. The culture offers a friendly environment where you are challenged and can achieve more! 

You could be a fit for Nuvolo if you champion our core values: 

  • Act with integrity 

  • Embrace teamwork 

  • Take care of each other 


Nuvolo is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.