Director of People Operations


Los Angeles, CA, US
  • Job Type: Full-Time
  • Function: HR
  • Post Date: 02/14/2021
  • Website:
  • Company Address: , San Francisco, CA

About AspireIQ

AspireIQ is the first community intelligence marketing company that’s putting people, rather than transactions, at the heart of a brand by changing relationships between brands and the people who share their passion.

Job Description

About AspireIQ

AspireIQ is the first community intelligence marketing company that focuses on relationships and community to empower brands and the people who share their passion. AspireIQ combines both human and automated intelligence to optimize brands’ ability to build advocacy at scale. With the help of actionable insights, brands can use the AspireIQ platform to identify their most valuable individuals, nurture authentic connections, and ultimately inspire brand communities to become movements. AspireIQ is trusted by more than 400 leading consumer brands, including Nike Swim, Walmart, Marriott, Purple, L.L.Bean, and many more!

The role

We are looking for an experienced Director of People Operations professional to help develop and manage our HR processes and programs.  As the main POC for all HR related matters, you will manage the day-to-day people operations while acting as a liaison between employees and management to answer questions or concerns regarding company policies, practices and regulations.  You will also be responsible for helping build and promote the culture at AspireIQ and delivering the best possible experience to our team.

What you'll be working on

  • Administer core HR functions; process, verify and maintain documentation relating to HR activities such as staffing, training and performance evaluations.
  • Implement and execute people programs across all stages of the employee life-cycle including onboarding, compensation, performance reviews, culture initiatives, benefits, diversity & inclusion, operations, and more
  • Acts as an advisor/coach to the business unit providing HR expertise and guidance when appropriate on HR related matters coaching, counseling, career development, resource planning, succession planning, employee relations
  • Design, implement, and maintain internal policy and processes with respect to current and forthcoming federal, state, and local regulation
  • Create and lead training programs to meet the needs of the team and define clear paths for professional development
  • Act as an advisor and main point of contact for HR policy and process guidance and compliance interpretation
  • Conduct relevant people analysis and make recommendations to leadership for process and policy improvements
  • Plant, nurture, and champion our culture, values, and mission as we strive to be a world class remote work environment

What we're looking for

  • 8+ years experience in a People Operations/HR role
  • Proven ability to maintain high ethical standards, confidentiality and professionalism in dealing with sensitive issues
  • Strong communication and interpersonal skills, with a focus on sensitivity and consistency in message delivery
  • Experience partnering, building trust, and strong working relationships with managers and leaders.
  • Creativity and resourcefulness; the ability to solve complex problems independently with minimal to no guidance
  • Experience supporting HR functions across multiple locations (US, Canada, Europe)
  • Familiarity with HRIS Systems (Zenefits, CultureAmp)

Bonus points

  • PHR/SPHR Certification
  • Familiarity with federal, state, and local employment law with an eye to regulatory trends and legislation
  • Previous experience at a fast-paced startup environment

Benefits and Perks

  • Unlimited paid time off to relax and recharge
  • Flexible work hours and remote work
  • Health, dental, and vision benefits for you and your family
  • Life insurance and disability benefits
  • Equity options for all full-time employees
  • $60/month wellness & WFH reimbursement
  • Parental leave up to 16 weeks
  • $2500 education reimbursement
  • Computer setup of your choice
  • Opportunity to work in a growing startup

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.