Revenue Operations Lead


Remote / North America
  • Job Type: Full-Time
  • Function: Accounting/Finance
  • Post Date: 02/13/2021
  • Website:
  • Company Address: 8 Queen St N #1, Kitchener, ON, N2H 2G8

About Vidyard

Vidyard is The Video Platform for Marketing and Sales

Job Description

Vidyard is looking for a collaborative and efficiency-minded operations professional that wants to become part of a rapidly growing team. The Revenue Operations Lead will balance a customer-centric approach, working closely with our Sales and Customer Experience team, while also driving standardization to scale. You have a well-rounded understanding of quoting, deal quality considerations, forecasting and reporting. You are energized by the opportunity to be a key individual in helping VY close deals, are eager to learn new skills/ technologies and seek ways to streamline processes. In this role you will be a key member of the Business Operations and Analytics team working closely with our Salesforce Manager, and Data Analytics teams.

As Revenue Operations Lead you will:

  • Manages opportunity-to-order process, including quoting and deal validations, with consideration of customer, finance and legal impacts 
  • Administers SKUs, Pricebooks and subscription data in subscription management and billings tool (Zuora & Salesforce)
  • Collaborates with departmental managers to identify process and technology enhancements to increase insights and productivity
  • Coaches the Contract Specialist and BI Analyst with task and project allocations, prioritization, guidance & review  
  • Manages and analyzes sales and pipeline forecasting
  • Influences Vidyard’s variable compensation plan for the Sales, Partner and CX teams 
  • Sales data and enterprise reporting

To be an effective team member, you will have:

  • Bachelor degree required - BBA preferred
  • In-depth understanding of Go To Market operations processes in the software industry including 
  • Knowledge of SaaS KPIs and how to measure
  • Strong analysis and business insights skills
  • 3+ years of experience working with Salesforce, CPQ (Configure, Price, Quote) process experience a plus
  • Strong project management abilities
  • Proven ability to work with senior management and executives 

What does Vidyard do?

Vidyard is the video platform that helps businesses transform communications and drive more revenue through the strategic use of online video. Going beyond video hosting and management, we help businesses connect with more viewers through interactive and personalized video experiences, learn powerful insights on their viewing audience, turn insights into action with enterprise integrations, and prove the impact of their video programs.

Life as a Vidyardian:


You will have the opportunity to create your own destiny in your role by generating and managing your own projects and seeing the impact of your work.


At Vidyard you will work alongside the best and brightest in the industry.  We hire carefully for technical expertise and cultural fit, and are proud of our team!


We never miss an opportunity to have fun. We host social events in addition to holiday celebrations, not to mention our legendary parties!

Perks & Benefits

We offer generous subsidies for health & wellness and continuing education, on top of competitive pay & health benefits.


We thank all applicants for your interest in Vidyard.  Only those applicants selected for an interview will be contacted.  Agency calls will not be accepted.

Vidyard is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Talent Acquisition Team.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.