People Operations Business Partner


Toronto, CA
  • Job Type: Full-Time
  • Function: HR
  • Post Date: 02/13/2021
  • Website:
  • Company Address: , Toronto, ON

About Ritual

At Ritual Technologies Inc., we're passionate about connecting you to great food through exceptional mobile technology. We want to give you a smooth ordering experience and VIP status at the best local restaurants and cafes, so you can save time and enjoy your favourite foods and coffees effortlessly.

Job Description

Our people are our most important resource, and creating a best-in-class experience for the people of Ritual is something we take seriously. We’re looking for a People Operations Business Partner to join our People Operations team. You’ll partner with our Sales, Operations, and Growth teams on engagement, people development, and performance management issues. The successful candidate will be a trusted advisor to leaders and an employee champion; comfortable with ambiguity and delivering high impact initiatives across multiple stakeholders. You have strong experience and knowledge in HR and the ability to quickly apply this knowledge to the goals and priorities of the teams you support.

As a People Operations Business Partner at Ritual you will...

  • Provide support to team leaders, coaching on employee relations matters, organizational effectiveness, and workforce planning
  • Oversee the entire employee lifecycle, from on-boarding to exit, for the teams you support
  • Identify and advise leaders on the development needs of their teams.
  • Oversee annual engagement, pulse, and manager effectiveness surveys
  • Lead performance management process, consulting stakeholders, and providing guidance on process improvements
  • Analyze trends, using data, to develop people programs, and influence change

We are looking for a People Operations Business Partner that has...

  • Stellar communication skills. An active listener; you’re customer-focused and capable of building quick and earnest rapport with the team. You are curious, born to ask questions and seek answers
  • Willingness to learn. We have a culture of experimentation and are always striving to continuously improve. You are always looking to refine and improve the process and think a lot about scale
  • You have a passion for and work towards, increasing diversity and inclusion for all teams
  • Overall, you’re a results-oriented, high energy person, comfortable leading multi-faceted projects 
  • 3-5 years of professional and relatable work experience in a fast-paced environment
  • CHRP or CHRL is an asset
  • Experience with BambooHR, and Culture Amp is an asset

People you’ll work with:

  • Susan, Director, People Operations 
  • Ellie, Sr People Operations Specialist
  • Hamid, Sr People Payroll & Benefits Specialist

What we offer:

  • Contribute to a lifestyle-changing consumer product used worldwide
  • Ritual credits to spend anywhere
  • Healthcare coverage from day one, and a flexible vacation policy (Need time? Take time)
  • Equity in the business - ownership is a key value at Ritual and we want you to share in our long-term success
  • Be at the heart of the growth startup community
  • Work with truly elite peers in a super-fun office (remotely for now!)

About Ritual:

Ritual delivers more than just an avenue to skip the lunch line - we serve up a true community experience, helping you connect with your social circle and local businesses via seamless technology, all built around what humans love most - food. Founded in 2014 by three serial entrepreneurs, we’re about a seamless ordering process, helping you discover hidden gems in your community, and connecting with your peers through seamless ordering. We help small businesses thrive in a digital culture with the ease and convenience of push button ordering, while retaining the human connection that makes local shops special. We believe we’re making a positive cultural impact on a global scale - and our investors do, too: we’ve raised over $140M in funding, helping us bring Ritual to nearly 50 cities across North America, Europe, Asia, and Australia. Hungry for more? Visit us at 


Ritual fosters and welcomes diverse teams and ideas: ideas that are new, different, and game-changing. We constantly strive to live up to our core values of authenticity, open-mindedness, and focusing on impact. We aim to build a culture where difference is valued, every team member has a seat at the table, and all voices are heard. It is thus our mission to attract and cultivate diverse perspectives by empowering our people to bring their authentic selves to work every day. 

We are committed to continuous improvement, and a diverse and inclusive workplace for all. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Accommodations are available upon request for candidates engaging in Ritual’s selection and interviewing process.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.