Site Reliability Engineer Level lll (with focus on security)


Vilnius, LT
  • Job Type: Full-Time
  • Function: IT
  • Post Date: 02/12/2021
  • Website:
  • Company Address: Pilestræde 58, Copenhagen, 1112

About Trustpilot

Trustpilot is an ecommerce review site. They offer merchants a platform to collect and present consumer reviews, helping with trust and reputation as well as conversion and retention.

Job Description

We’re a leading online reviews platform, free and open to all. Our mission is to be a universal symbol of trust. We are well on our way - but there’s still an exciting journey ahead of us. Do you want to join us?

Do you want to evolve professionally, are passionate about application development and cloud operations, help develop a rapidly growing cloud-based infrastructure reaching out to millions of people every month? If you answered Yes to these questions, then you may be the Site Reliability Engineer we are looking for!

The Role

  • Continuously develop and support our cloud infrastructure, the main focus areas are availability, reliability, monitoring, scaling, provisioning, and deployment, all areas covered primarily through automation.
  • Help teams with best practices in monitoring & improving alert thresholds.
  • Contribute to evolving our CI/CD pipelines.
  • Report on our service levels to ensure high availability. (deep focus on Business Uptime).
  • Daily communication and extensive collaboration across all teams.
  • Drive automation and innovations that improve availability, reliability, security, and performance.
  • Contribute to developing our SRE Self-service platform and the paved roads.
  • Overlook cyber security perimeter on cloud environment AWS and GCP
  • Security enable best practices within AWS and GCP
  • Part of “first line of defence” tasks in wider trustpilot e.g.
    • Vulnerability management e.g. Pen Test on Cloud setup
    • Manage intrusion detection systems
    • Manage and secure network flows
    • Write, document and communicate security procedures and policies
    • Help maintaining the Risk and thread “picture” towards Trustpilot
  • Security review of SRE deliverables

Your Profile

  • Self-starter, excellent sense of ownership, service-oriented and clear communication.
  • Eager to learn and innovate.
  • Deep understanding and experience working with Cyber Security
  • Have worked with Cyber Security  in a Public Cloud setup
  • Experience with application development and Cloud Operations
  • You excel in maintaining, monitoring highly available, and high-volume websites and APIs.
  • Skilled in scripting and automation.
  • Working knowledge of AWS and/or other PaaS solutions.
  • Ability to thrive in a lean, co-located, dynamic and agile international environment.
  • Urge to find the root cause of the issue over quick fixes.
  • Deep interest in Cloud Computing, Infrastructure-as-Code, Containers and Serverless. (We don't expect you to know it all but we would love it if you do).
  • Experience with supporting multiple development teams
  • Hands-on with DevOps related tools (eg. CLI, Auto-scaling, Logging, Monitoring, Automation).
  • Experience with Python, Go or similar programming languages.
  • Ability to prioritize your time and workload effectively.

The Team

Our SRE team is a distributed team between our offices in Copenhagen, Edinburgh and Vilnius, you will be joining the team from our Copenhagen.

Everyone on the team is highly skilled, we are extremely passionate about continuously improving our infrastructure, and the service from the SRE teams to the rest of the organisation.

Our methodologies include Agile, Scalability, High Availability, Microservices, Infrastructure-as-Code, Automation, Continuous Improvement etc., all of which comes as second nature to us.

As the new Site Reliability Engineer you can look forward to projects such as CI/CD pipelines for IaC/Terraform and Machine Learning models, our Self-Service platform is also scheduled to an upgrade where we will expand our paved road and enhance the user experience, lastly a Service Mesh covering our 700+ services.

We offer

  • Competitive Salary plus eligibility for bonus based on company KPIs.
  • 20% time where you have the opportunity to innovate yourself and learn new things of interest to you.
  • Balanced work-life environment, with flexibility 
  • Working with forefront technologies such as CloudFormation, Aurora Serverless, DynamoDB, Message Queues, API driven content, Auto-Scaling, Docker, Lambda and other great services AWS frequently releases. (A peek into our tech stack).
  • A key part of an exciting international growth journey.
  • Opportunities to learn and develop yourself.
  • Awesome colleagues and a social working environment

About Trustpilot

At Trustpilot, we’re passionate about our mission to offer a free and open to all review platform, built on collaboration. For consumers, we’re a place to connect with and influence businesses. For companies, we’re a platform for progress; a way to improve and innovate by engaging and collaborating with consumers. Working here is an opportunity to collaborate with talented and dedicated people in a rapidly growing, fast-paced and agile environment.

With vibrant office locations all around the world and over 40 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas. We work hard every day, but we also take the time to catch up with colleagues over a game of ping-pong, a cup of coffee or maybe grab a beer after work.

Trustpilot is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Trustpilot is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Trustpilot are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Trustpilot will not tolerate discrimination or harassment based on any of these characteristics. Trustpilot encourages applicants of all ages.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.

Related Jobs

Software Engineer

Trustpilot - Copenhagen, DK

Sales Manager

Trustpilot - New York City, NY, US

Account Executive Sweden

Trustpilot - Copenhagen, DK

R&D Director

Trustpilot - Vilnius, LT

Senior Software Engineer

Trustpilot - Copenhagen, DK
Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.