Operations Excellence Intern


Paris, FR
  • Job Type: Intern
  • Function: Intern
  • Post Date: 02/11/2021
  • Website: blablacar.com
  • Company Address: , Paris, 75011

About BlaBlaCar

We bring freedom, fairness and fraternity to the world of travel.

Job Description

BlaBlaCar’s vision is to bring fairness, freedom and fraternity to the world of travel. 

BlaBlaCar was created in 2006 with one dream in mind: fill the millions of empty seats on the road to create an efficient, affordable and friendly way to travel. Today, our global, trusted community counts 75 million members in 22 countries, enabling a smarter, large scale and truly sustainable transport network. 

Born from a simple idea of people sharing their rides, BlaBlaCar’s ambition is to become the go-to marketplace for shared road mobility. We offer long distance carpooling service, a commuting carpooling service, and since 2018  a marketplace bus service too. A filled bus emits one third of the emissions per passenger kilometer as an average car. So we want to fill those seats too! 

In 2019, 100 million travelers used BlaBlaCar globally, saving 1.6 million tons of CO2. Meanwhile, we enabled human connections, bringing people closer together in more ways than one, with 87% of members believing carpooling to be an enriching experience.

BlaBlaCar offers a truly and unique international environment with a team counting 35 nationalities,  serving a global member-base from 7 offices in Berlin, Kiev, Madrid, Moscow, Paris (HQ), São Paulo, Warsaw. English is the official spoken language across BlaBlaCar. We are privately-held and founder-led. Our team of 500 employees is entrepreneurial, passionate, and fundamentally mission-driven. 

Job Description

Directly reporting to the Global Bus Operations Process & Quality Manager, your mission will be to put in place standars and processus for our bus operations and to follow their performance on a data basis. You will be in contact with various internal or external stakeholders (local operational teams, Network team, Product, BI).

What you will directly contribute to:

  • Identify data analysis needs and design new dashboards, conduct actions with different teams to increase integrity of available operational data 
  • Monitor operational performance, define and communicate clear and actionable deliverables
  • Analyse existing safety and quality processes, identify improvements and ensure the effective implementation of new processes 
  • Take part into different initiatives that may arise within the team to achieve operational excellence


  • Master student (last-year preferably): engineering, management, transportation degrees
  • Skills: project management - analytical skills/critical thinking - written, verbal and presentation skills - excellent command of Excel 
  • Ability to coordinate and work with multidisciplinary stakeholders 
  • Strong attention-to-detail, pragmatic,  process-oriented, problem-solving
  • Strong interest for transport operations management and quality management 
  • Good English skills

Additional Information

A few practical details about the role:

  • Start: As soon as you are ready!
  • Location: Paris HQ or remote (given the sanitary situation)
  • 6 months contract internship

What we offer all of our employees

  • The opportunity to have a meaningful impact, building a CO2-saving global travel network enabling strong human connections too. 
  • A strong “Fun & Serious” company culture  
  • An international environment with a team counting 35 nationalities,  serving a global member-base from 7 offices around the world (Berlin, Kyiv, Madrid, Moscow, Paris (HQ), São Paulo, Warsaw)
  • State-of-the-art office spaces, in a great location
  • A start-up spirit grounded in agility & teamwork 
  • Challenging career opportunities in a high-growth and fast-paced environment 
  • Bi-Weekly team-all BlaBlaTalks to learn from each other
  • Weekly Tech Demos, so that we’re all up to date with where our product stands

And some other great perks!

  • Free carpooling and bus rides to live our value “Be The Member”. 
  • BlaBlaBreak which takes us all for an unforgettable weekend every 18 months
  • Possibility to work from another BlaBlaOffice abroad for a week once a year (BlaBlaSwap)

What's next

If you are ready to join our exciting journey, please apply below: upload your resume in English (PDF format) and answer our questions in English. You might have to answer a question in your mother tongue or in the language of the position you’re applying for. Please note that only complete applications will be reviewed by our hiring team and that all your information will be kept confidential.

BlaBlaCar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.