Support Specialist

OrCam Technologies

Jerusalem, IL
  • Job Type: Full-Time
  • Function: Technical/Customer Support
  • Post Date: 02/11/2021
  • Website: orcam.com
  • Company Address: 13 Hartom St., Jerusalem

About OrCam Technologies

OrCam harnesses the power of artificial vision to assist people who are visually impaired. OrCam has created a technologically advanced device unique in its ability to provide visual aid through a discreet wearable platform and simple easy-to-use interface which serves to enhance the daily lives of people with vision loss. OrCam gives independence.

Job Description

OrCam was founded in 2010 with a clear mission to harness the power of artificial intelligence to assist People with disabilities.

 

Are you looking to make a difference in people’s lives, are driven to help others succeed, and would like to be an integral point of communication in our company? If all above is true, then we want you on our Customer Success team!

 

Responsibilities:

  • Develop client portfolios
  • Improve and sustain business growth
  • Maintain and develop customer success procedures and best practices
  • Use data collection and analysis to improve the customer experience
  • Maintain existing Customer Success metrics and data as directed.

Job requirements

  • Native Level English– additional languages a plus
  • Detail and people oriented
  • Experience in Customer Service or Tech Support
  • Experience with Salesforce or similar CRM is a plus
  • Strong team player, self-starter, and thrives in a multi-tasking environment.
  • Exceptional communication and problem-solving skills

The ideal candidate will have demonstrated superb communication, organization and time management skills and be able to effectively manage a number of diverse and complex problems at the same time.

 

 

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.