Project Specialist

Gloat

New York City, NY, US
  • Job Type: Full-Time
  • Function: Engineering Prod Mgmt/Dev
  • Post Date: 03/01/2021
  • Website: gloat.com
  • Company Address:

About Gloat

Gloat is the first-ever Internal Talent Marketplace, used by the world’s leading enterprises. Our platform helps enterprises democratize career development, unlock skills, and future-proof their workforces, by utilizing a powerful AI engine and relying on years of experience and implementation.

Job Description

We’re looking for a project specialist to support the senior project manager in leading the implementation of our most strategic enterprise customers. This role is open for remote work in the US, in eastern or central time zones. In this role, you are expected to develop high-trust relationships with your customers, coordinate project plan & timelines and monitor the implementation work-streams (integrations, IT, testing, change management) until a successful launch of the product is announced in the customer’s organization. You will be measured on customers’ go-live, the implementation quality and customer satisfaction. We are looking for candidates who are self-starters, have high integrity, thrive in dynamic environments and have experience working in software or SaaS product companies.

About the company

Gloat is a revolutionary startup based in New York and Tel Aviv. Our pioneering Internal Talent Marketplace has disrupted the HR Tech industry and is now powering some of the world’s largest, and most innovative companies in their journey of becoming future-ready workforces. If HR tech, career development, and the future of work are issues you care about - you’re in for a crazy ride.

Company's Perks

Dog Friendly
Sports Activities
Game Room
Equity
Meal Plan
Happy hour
Parent Friendly
 

What is expected of you?

Support the successful implementation of Gloat’ product for enterprise customers, while coordinating with the customer and internal stakeholders
Work closely with the senior project manager to understand customer business needs and help in defining success metrics and business impact
Establish incredible rapport and trust with your customers
Work directly with customer’s project manager and senior executive team
In non-Covid times, travel is expected to customer sites (approximately 1-2 a quarter) to lead multiple-day workshops or launch activities, speaking, presenting to, and facilitating discussions with stakeholders from their HR, IT, leadership and more
Supporting and coordinating project scope, plan, dependencies and timelines for go-live, incorporating the different work-streams, e.g. change management, integrations, IT signs off, legal, Support.
Collaborate and liaise with other departments within the company, e.g. Implementation, RnD

Qualifications:

2-3 years of experience in technical project management & implementation, business analysts, Support, working with enterprise companies
Experience managing enterprise SaaS or software solution deployments
English at a native level
Strong project management capability and strong organizational skills
Account management and customer-facing experience -- advantage
Advanced problem-solving skills and verbal and written communication skills
Excellent listening, negotiation, and presentation abilities
Understanding in HR software (HRIS, HCM, ATS, LMS/LXP, etc) - Advantage

Life at Gloat:

We are a fast-growing and dynamic startup with 60+ team members between our offices in Tel Aviv and New York City. We value collaboration and innovative thinking. We’re looking for bright, driven, and passionate people to grow with us.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.