Salesforce Administrator


Kitchener City, Ontario, CA
  • Job Type: Full-Time
  • Function: Administration
  • Post Date: 02/09/2021
  • Website:
  • Company Address:

About ApplyBoard

At ApplyBoard, we believe that education is a right, not a privilege. We empower people around the world to access the best education available. Through our platform and team of experts, we streamline the application process, from submission to enrolment, assisting thousands of students to pursue their dreams of studying abroad.

Job Description

We’re building a movement - an education revolution. We’re building a world where anyone, anywhere can have access to the best education regardless of where they were born. At our core, we believe education is a right, not a privilege. To that end, we’re building a company and a suite of products to lead the charge in transforming access to education. ApplyBoard is an online platform that empowers students around the world to access the best education by connecting international students, recruitment partners, and academic institutions. We simplify the study abroad search, application, and acceptance process. Not only do we help students with their study abroad journey, but we also help academic institutions to find the best students globally. Our goal is to help enable better, more diverse, schools that are enriched with cultures from all over the world.


    • Support external and internal stakeholders in organizational implementation and user adoption strategy for Salesforce
    • Manage ongoing support requests and administrative needs of Salesforce users
    • Work with declarative features like creating workflow rules, flows, approval processes, process builder, escalation rules, user permissions, security protocol and assignment rules for complex business process automation
    • Be on the lookout for process improvement opportunities in lead generation, customer segmentation, territory management, quota attainment, pipeline growth and campaign performance.
    • Proactively lead efforts to implement process improvement solutions
    • Support Data management through regular data validation and maintenance, and data retrieval when required. 
    • Administer and maintain SFDC integrations with internal and external business applications. 
    • Troubleshoot and document SFDC system issues
    • Support Salesforce onboarding and training for Organizational end users
    • Organize and maintain analytics, reportings and dashboards in Salesforce
    • Conduct regular system audits, manage the upgrades, follow best practices, and stay up to date with SFDC’s release features

Preferred Qualifications:

    • Salesforce Certified Administrator certification preferred
    • Minimum 3 years experience on Sales and Marketing Cloud as Platform Administrator 
    • Experience leading configuration, business analysis, process builder, user adoption and customization of Salesforce
    • Excellent data management knowledge and skills
    • Experience working in Agile Environment
    • Strong communication, analytical and problem solving skills
Thank you for your interest in ApplyBoard; however, only those applicants that have been selected for an interview will be contacted.  At ApplyBoard, we understand the value of having a diverse team. That’s why we believe in providing equal opportunity regardless of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, and conviction. Please let us know if you require accommodation during the recruitment process. 
Life at ApplyBoard:
By joining our team, you have the opportunity to:-Join the fastest-growing technology company in Canada, with many opportunities for growth  and advancement-Work alongside a globally diverse team of over 700 team members based in 18 countries, who represent over 30 nationalities and speak more than 40 languages.
Make a difference in the lives of thousands of students as they explore educational opportunities. Want to learn more about Life at ApplyBoard? Check out this video, and be sure to follow us on our Life at ApplyBoard Instagram. 
About ApplyBoard
ApplyBoard simplifies the study abroad search, application, and acceptance process by connecting international students, recruitment partners, and academic institutions on one platform. To date, ApplyBoard has become the world’s largest online platform for international student recruitment, assisting more than 100,000 students with their educational journey.
 In 2019, ApplyBoard was named the fastest-growing technology company in Canada by Deloitte, ranking #1 on the Technology Fast 50™ list. In May 2020, ApplyBoard announced a C$100M Series C funding on a C$2B valuation, reaching a ‘Unicorn’ status. This funding will allow us to further invest in our technology, grow our team, and serve more students on our mission to educate the world. 
Thank you for your interest in ApplyBoard. Please note that only qualified applicants that have been selected for an interview will be contacted. 

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.