Marketing Operations Coordinator

Simple Practice

Santa Monica, CA, US
  • Job Type: Full-Time
  • Function: Marketing/PR/Product Mktg
  • Post Date: 02/08/2021
  • Website:
  • Company Address: , Santa Monica, CA

About Simple Practice

Practice management made simple - the complete platform for health and wellness professionals in private practice.

SimplePractice is the industry-leading practice management software for health & wellness professionals to manage their businesses, with features like AutoPay, online booking, Telehealth, and customizable documentation and notes. Save time with SimplePractice so that you can spend time on the things that matter.

Secure. Smart. Simple!

Job Description

We’re seeking an Operations Coordinator to facilitate key projects and manage and improve operations in the Marketing Group at SimplePractice. You’ll coordinate and facilitate the operational and administrative needs of the group, directly supporting the Senior Director of Marketing This role will be responsible for managing all operational aspects to support the entire Marketing Group to support successful and timely delivery of projects. You will organize and manage project plans, identify and remove blockers, facilitate effective communications and meetings, and be willing to jump in wherever needed to move things forward. 

You’ll also identify lightweight operational processes and frameworks that can help support the needs of the group—with a focus on flexibility, adoption, and alignment with our company culture. You’ll work closely with the entire Marketing Group to support their needs through systems, offloading workload, and identifying solutions to inefficient and ineffective workflows. 


Initial Responsibilities

  • Closely collaborate with all stakeholders of cross-functional projects and maintain a top-down view of the entire execution
  • Facilitate regular meetings to ensure delivery of work, remove blockers, and maintain alignment of the group; including keeping leadership informed
  • Plan and implement new pages, including product updates, press, team members, feature pages, resources, and more
  • Work closely with the SEO Manager to build out new web projects that will improve overall visitor traffic and conversion
  • Oversee webinar management, including project buildout, speaker contracts, and platform management, with opportunity to grow and take on pre-event, day-of, and post-event logistics for monthly webinars.
  • Assist in virtual (eventually in-person) conference and event logistics, including contracts, email and social media alignment, and exhibit hall deliverables
  • Oversee internal and external event-related communications 
  • Facilitate monthly marketing reporting, including project buildout, slide assembly, and collaborating with different group members
  • Propose and implement new lightweight processes that help make the group more efficient 
  • Handle administrative tasks such as scheduling meetings, publishing webpages, and other operational aspects of ensuring projects go from ideation to completion.
  • Identify and track any blockers/dependencies between subgroups and/or sub-projects and communicate accordingly
  • Proactively track work across multiple marketing subgroups to ensure alignment and effectively communicate and manage expectations
  • Go beyond coordinating projects and take the mindset of how to constantly make a project better

Desired Skills & Experience

  • 2 years of experience in marketing, operations or project management
  • Familiarity and comfortability facilitating projects and coordinating with multiple stakeholders
  • Strong problem solving and structuring skills, with ability to communicate actionable insights
  • Startup Savvy. You understand the fast pace, the scrappiness, and flexibility required for success….. and you love it
  • Strong communication skills. Through every medium, and everyone you come in contact with, you know how to communicate effectively, elegantly, and with respect, always
  • Ability to manage conflict and resolve difficult situations
  • Outstanding work ethic, ability to perform under pressure, meet deadlines, prioritize and deliver multiple tasks on time

California Job Applicant Privacy Notice

Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, we may collect the following categories of personal information about you:

  • Identifiers (e.g., name, address, email address, and phone number); protected characteristics (e.g., sex, gender, age, citizenship, disability status, and veteran status); professional or employment-related information (e.g., employment history, educational background, certificates and licenses, work eligibility information and other information obtained from your resume, cover letter, your responses to our application questions, background check forms, and your references); other personal records (e.g., signature, photograph, and criminal background information); and inferences drawn from personal information collected (e.g., creating a profile that reflects your abilities and aptitudes).

We collect the above categories of personal information for the following business purposes:

  • To perform recruitment and hiring services; to manage the workforce; to comply with federal and state laws, and to maintain security (e.g., to detect and prevent against security risks and incidents, to prevent against fraudulent or illegal activity, and to ensure compliance with our company policies and procedures).

For more information about our privacy practices, please visit our Privacy Policy or contact us at [email protected]

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.