What we do: AI Service Management (AISM) 

There are many examples of disruption in the consumer space – Uber disrupting the cab industry, Airbnb disrupting the hospitality industry and so on; but have you wondered who is disrupting support and operations? AISERA helps make businesses and customers successful by offering consumer-like user experience for support and operations. We have built the world’s first AISM solution for IT, HR, Customer Service, Facilities, and IT/Cloud Operations. With AISERA, organizations can provide a personalized and proactive experience for users by automating the resolution of tasks and actions.

Role

As a Regional Sales Director your responsibilities will include being a leader for the Enterprise Team and developing sales/revenue from enterprises with revenues greater than $2B. You will be responsible for building reference accounts, and such other areas of responsibility as the Company may deem appropriate. 

What you get to do

• Accomplishes regional sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees in assigned districts; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
• Achieves regional sales operational objectives by contributing regional sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining regional sales system improvements; implementing change.
• Meets regional sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Establishes sales objectives by creating a sales plan and quota for districts in support of national objectives.
• Maintains and expands customer base by counseling district sales representatives; building and maintaining rapport with key customers; identifying new customer opportunities.
• Recommends product lines by identifying new product opportunities, and/or product, packaging, and service changes; surveying consumer needs and trends; tracking competitors.
• Implements trade promotions by publishing, tracking, and evaluating trade spending.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks.
• Lead a regional team of six to eight Enterprise Account Executives.
• Accomplishes sales and organization mission by completing related results as needed.

Who you are

• Proven success in closing deal sizes of $500k or more and a consistent track record of hitting quarterly and yearly goals.
• Competitive team player who wants to be the MVP and help the entire team succeed.
• An Avid learner of Technology who can learn the basics quickly and apply them to business situations.
• Proven ability to build positive relationships and influence. Strong communications and interpersonal skills; ability to be personable yet persistent.
• Proven leadership skills to manage a team of Enterprise Account Executives.
• Experience selling CRM SaaS a plus.