Regional Sales Director (East)


New York City, NY, US
  • Job Type: Full-Time
  • Function: Sales
  • Post Date: 03/01/2021
  • Website:
  • Company Address: 1121 San Antonio Rd Suite C202, Palo Alto, CA, 94303

About Aisera

Aisera offers the world's first AI-driven service experience solution that automates operations and support for IT, Sales and customer service, making businesses and customers successful by offering consumer-like self-service resolutions to users. Aisera fast tracks the digital transformation journey with user and service behavioral intelligence that drives end-to-end automation of tasks, actions, and business processes. Aisera is a top-tier, VC-funded startup headquartered in Palo Alto, Calif. and a strategic partner with AWS, Microsoft Azure, Google Cloud, ServiceNow and Salesforce.

Job Description

What we do: AI Service Management (AISM) 


There are many examples of disruption in the consumer space – Uber disrupting the cab industry, Airbnb disrupting the hospitality industry and so on; but have you wondered who is disrupting support and operations? AISERA helps make businesses and customers successful by offering consumer-like user experience for support and operations. We have built the world’s first AISM solution for IT, HR, Customer Service, Facilities, and IT/Cloud Operations. With AISERA, organizations can provide a personalized and proactive experience for users by automating the resolution of tasks and actions.




As a Regional Sales Director your responsibilities will include being a leader for the Enterprise Team and developing sales/revenue from enterprises with revenues greater than $2B. You will be responsible for building reference accounts, and such other areas of responsibility as the Company may deem appropriate. 


What you get to do


  • Accomplishes regional sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees in assigned districts; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
  • Achieves regional sales operational objectives by contributing regional sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining regional sales system improvements; implementing change.
  • Meets regional sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
  • Establishes sales objectives by creating a sales plan and quota for districts in support of national objectives.
  • Maintains and expands customer base by counseling district sales representatives; building and maintaining rapport with key customers; identifying new customer opportunities.
  • Recommends product lines by identifying new product opportunities, and/or product, packaging, and service changes; surveying consumer needs and trends; tracking competitors.
  • Implements trade promotions by publishing, tracking, and evaluating trade spending.
  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks.
  • Lead a regional team of six to eight Enterprise Account Executives.
  • Accomplishes sales and organization mission by completing related results as needed.


Who you are


  • Proven success in closing deal sizes of $500k or more and a consistent track record of hitting quarterly and yearly goals.
  • Competitive team player who wants to be the MVP and help the entire team succeed.
  • An Avid learner of Technology who can learn the basics quickly and apply them to business situations.
  • Proven ability to build positive relationships and influence. Strong communications and interpersonal skills; ability to be personable yet persistent.
  • Proven leadership skills to manage a team of Enterprise Account Executives.
  • Experience selling CRM SaaS a plus.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.