Clinical Lead, Cleo Kids


Remote / United States of America
  • Job Type: Part-Time
  • Function: Clinical Research
  • Post Date: 04/20/2021
  • Website:
  • Company Address: 85 2nd Street, Suite 710, San Francisco, CA, 94105

About Cleo

Cleo is the support system for working families. With its integrated family benefits platform, Cleo combines proactive, expert guidance with an intuitive engagement hub to help connect families with the support they need to be their best at home and at work.

Job Description

At Cleo, we make a real impact by doing work that matters: helping families be their best at home and at work.
Cleo is a family benefits platform that picks up where the healthcare system leaves off. We combine the expertise of our team of guides and specialists – parent and maternity coaches, doulas, lactation consultants, sleep experts, and more! – with a powerful technology platform that helps every working parent succeed as they grow both their families and their careers.
Offered by over 100 leading employers, including global Fortune 500 leaders and industry innovators like Box, Chegg, Niantic, and Zenefits, and backed by NEA, Greylock and Felicis, we’re expanding our offerings and our team to meet the growing demand of employers, parents, and the healthcare sector and are looking for experienced and passionate team members like you to join us!

Title: Clinical Lead, Cleo Kids

We are seeking a Clinical Lead for Cleo Kids, our fastest-growing product that supports the journey of parents with children from ages 1 to 18. As the Clinical Lead for this product, you will work cross-functionally with colleagues across Product, Member Operations, Sales, and Marketing to sharpen Cleo’s clinical and coaching-driven approach to supporting working parents. You will also become the Cleo voice on the latest evidence, science, and news relating to pediatric and adolescent care. You will be our internal expert on the topic of supporting children with diverse needs and challenges, allowing Cleo to expand its reach and impact.
This is a part-time role that reports to the Chief Medical Officer.

Key Responsibilities:

    • Employ your clinical expertise to support Cleo’s Product team to develop rich, science-driven content and innovative app features to support families under the Cleo Kids umbrella
    • Partner with Cleo’s Member Operations team to design escalation protocols and programming for specific sub-populations, and provide oversight in clinically complex cases
    • Use Cleo as a platform for thought leadership on current issues in your field
    • Work with our data experts to define and evaluate Cleo’s clinical outcomes in this area
    • Lead quality and case review towards ensuring consistent, evidence-based care

To be successful in this role you may have:

    • MD, NP, or advanced clinical training in Pediatrics, Family Medicine, or Pediatric Behavioral Health 
    • Completion of residency or post-graduate training
    • 3+ years postgraduate clinical experience
    • Prior experience in digital health as a subject matter expert or consultant
    • Prior experience in healthcare quality improvement principles and strong grasp of workflow design, case audits, and root cause analysis
    • Experience in bringing your clinical expertise to the table with non-clinicians to improve product and process development
    • A value for strong relationships and a collaborative approach to problem solving
    • Comfort in being the voice of the expert
    • Eagerness to learn new skills in a fast-paced startup environment, to be a team player, and to support the team’s goals with a “no task is beneath you” mentality
    • Passion for innovation within the family building and parenthood journey
    • Excellent interpersonal skills

We don’t believe in perfection – we believe in passion, interest, and will – so don’t let a lack of experience or skill in one area listed above deter you from applying.

Cleo is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.