Sr. Director, Sales

United Kingdom
  • Job Type: Full-Time
  • Function: Sales
  • Post Date: 02/14/2021
  • Website:
  • Company Address: 1400A Seaport Blvd., Suite 401, Redwood City, CA, 94063

About delivers the category-leading Online Reputation Management platform for large, multi-location enterprises. We help companies monitor and improve online ratings and reputation, and optimize the customer experience.

Job Description

About is the undisputed leader in reputation experience management and consistently delivers innovative, customer-driven solutions to household brands such as Nissan, Public Storage, US Bank, GM, Ford, and Kaiser Permanente. Our SaaS-based platform and patented Reputation Score helps marketers, operations and customer experience professionals improve their reputation by managing tens of millions of reviews and interactions across hundreds of thousands of customer touchpoints.

We now live in a feedback economy, where the customer's voice is paramount, and every online review could make or break a business. is hyper-focused on unlocking the power of customer feedback to improve business reputation and drive growth. We innovate with a purpose and are obsessed with big data - it's at the core of everything we do.

Our focus on people extends beyond our customers to our employees, who are our most valuable asset. We are a gritty and passionate bunch - best defined by the belief that diversity is a business essential, promises matter, and philanthropy is the foundation for a built to last organization. We cultivate a culture where being a straight shooter is celebrated, and personal hustle is vital to our collective success. There is no prize for second place!

Speaking of employee hustle - the company was recently named to the 2020 Inc. 5000 list, Inc. magazine's annual ranking of America's fastest-growing private companies, for the second year in a row. We were also ranked No. 1 in Enterprise Online Reputation Management in G2’s Summer 2020 report. has over 250 integration partners and has forged strategic alliances with marquee-name brands, including Google, Facebook, JD Power,, and Altogether, these partnerships amplify's credibility in the industry and provide new opportunities for innovation.

"It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently." Warren Buffett

Why Work at

  • We are an innovation engine with 31 technology patents, ranked in the top three of all competitors.
  • Our customer-centric focus has led to a nearly 200% revenue growth from 2016 to 2019.
  • The platform is used by three of the top five automotive OEMs and 16,000 auto dealerships, more than 250 healthcare systems, and over 100 leading property management firms.
  • We've raised over $117 million in funding from the same A-list venture capital firms that backed Google, Microsoft, and Intuit.
  • Our executive management team is diverse and committed to building a performance-based culture where excellence is rewarded and careers are developed.
  • Who thrives at Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck.

Job Summary:, the leader in Online Reputation Management, operates in a red-hot space. What we sell is core to the digital marketing strategy of mid market and Enterprise customers across industries. As the market and product leader in this space, we have generated explosive growth.

Come join us to materially contribute to our future. WE WANT THE BEST!! Our Silicon Valley DNA driven integrated platform is a generation ahead of competitors. That and being intensely connected with our clients allows us to maintain high retention rates. We have built a sales friendly culture and we run fast.

The Sr. Director of Sales, will be a senior sales leader for sales in the UK. Commitment to our employees and our culture are key to a rewarding career track. We are looking for high energy and high impact individual contributors. We want TRUE HUNTERS that can prospect deeply from outreach to close. If you have successfully sold nascent disruptive technologies, we should talk!


  • Proven capability in managing complex sales cycles from start to finish with a history of successful revenue attainment
  • Generally requires 12+ years related experience
  • Previous Sales Enablement experience strongly preferred
  • Ideal candidates will have a blend of sales, marketing and leadership experience
  • Proven ability to lead and run programs and drive initiatives around sales productivity
  • C-level selling experience
  • Bachelor’s degree required; master’s degree a plus
  • Ensure sales executives are held accountable to their revenue goals and assist them in reaching those goals
  • Proven ability to build a sales pipeline through effectively hunting, prospecting, cold calling, networking and lead generation activities
  • Natural ability to run fast while exercising sound judgment
  • Proficiency in Salesforce (preferable)
  • Strong work ethic and sense of commitment is a MUST
  • Motivated and comfortable working remotely in a home office
  • Excellent communication, presentation and customer relationship building skills
  • Ability to leverage the extended team to succeed
  • Additional duties as assigned.


  • The Sr. Director of Sales will be responsible for territory and account sales strategy, new customer acquisition, and existing account management
  • You will utilize your sales acumen and benefits knowledge to connect directly with prospective customers as you guide them through a consultative sales process focused on building trust, sharing best practices
  • Lead and manage a team focused on sales enablement programs and tool strategy, creation, roadmap and delivery aligned with the sales process, selling motions and best practices.
  • Coordinate with sales leadership and executive management to define sales support initiatives.
  • Act as a liaison between Sales, Marketing, and Product teams.
  • Sell's SaaS based Reputation Management platform in your designated territory
  • Hunt and close aggressively while owning the sales cycle
  • Develop and maintain relationships with clients by building personal credibility and solid trust
  • Orchestrate resources including but not limited to marketing, SDRs, Operations, Sales Operations and executives. Deploy the appropriate team to win
  • Sell value and demonstrate through sales leadership

More on

The majority of consumers — 90% — say online reviews influence their purchasing decisions. Yet marketing departments are at the mercy of third-party algorithms they don't control, and no amount of marketing spend can offset the negative impact of a weak online reputation.

Our Reputation Score, much like the consumer FICO score, is an indispensable index for every business, and the accurate measure of how a company can get found, get chosen, and get better. Global companies across industries such as Healthcare, Automotive, Retail Services, Property Management, Financial Services, Storage, and more use our platform to:

  • Monitor, request and respond to online reviews
  • Improve star ratings and search result rankings
  • Audit and maintain business listings and location directories across the web
  • Manage social media engagement and advertising
  • Make operational changes to improve customer experience
  • Maximize customer retention and revenue is a World Economic Forum Global Growth Company funded by top-tier venture capital firms such as Kleiner Perkins, Bessemer Venture Partners, Ascension Ventures, August Capital, Heritage Group, and Icon Ventures.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Applicants only - Recruiting agencies do not contact.

Related Jobs

Sales Enablement Manager - Chicago, IL, US

Account Executive - Enterprise (Healthcare) - New York City, NY, US

Account Executive - Enterprise (Healthcare) - Philadelphia, PA, US

Sr. Director, Sales - United Kingdom

Customer Success Manager - Berlin, DE
Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.