Product Manager - User Experience


Palo Alto, CA, US / Remote
  • Job Type: Full-Time
  • Function: Engineering Prod Mgmt/Dev
  • Post Date: 04/18/2021
  • Website:
  • Company Address: PO Box 1286, Menlo Park, California 94026, US

About Deserve

At Deserve, we are committed to providing deserving but underserved people access to fair credit.

When it comes to credit, most young people are caught in a catch-22: you don’t qualify for credit because you lack credit history, and to build a credit history you first need to get credit.

Job Description

Deserve uses machine learning and alternative data to provide millennials and Gen Z's fair access to credit products and the tools to achieve financial independence.

Deserve partners with universities, associations, financial institutions, fintechs, and modern consumer brands to develop, rapidly deploy, and power white label and co-branded credit card programs for any audience. Deserve is a venture-backed fintech company whose investors include Goldman Sachs, Sallie Mae, Accel, Pelion Venture Partners, Aspect Ventures, Mission Holdings, Alumni Venture Group, Sparklabs Ventures, Fenway Summer Ventures and GDP Venture. Accounts are issued by Celtic Bank, a Utah Chartered Industrial Bank, Member FDIC.

Product Manager - User Experience

Deserve is seeking a Product Manager to help craft and design the customer experience for the future of credit. As a member of the growing Product team, you will lead research and design efforts, as well as work closely with our Development team to shape our web and mobile apps into something that truly delights our customers.

As a Product Manager for Enterprise Products, you will:

• Meet with our enterprise customers and, combined with data-driven analysis, establish priorities and a roadmap for your product going forward.

• Determine key products that our customers need to manage their cards and consumers.

• Assist in maintaining and prioritizing our backlog of user stories and help align story priorities with larger strategic initiatives.

• Work closely with the development team and as part of an iterative process answering questions and providing feedback as the product is built.


• 2-4 years of experience as a Product Manager with a B2B product.
• Bachelor’s degree, preferably in Product Marketing, Marketing or Design; MBA preferred.
• Experience working with Agile teams.
• Experience working with designers and developers to build best-in-class consumer-facing products.
• Familiarity with analytics, A/B Testing, and other data-focused tools to make decisions.
• A passion for and history of crafting meaningful products that solve real problems for your users.

Preferred Qualifications

• Experience with Financial Technology
• Experience with Enterprise product development
• Previous startup experience

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.