Quality Assurance Team Lead

The Hut Group

Kentucky, US
  • Job Type: Full-Time
  • Function: Engineering QA
  • Post Date: 02/15/2021
  • Website: thg.com
  • Company Address: Voyager House, Chicago Avenue, Manchester, M90 3DQ

About The Hut Group

THG has grown from a start-up business to a global digital commerce group, fast becoming one of the world’s leading beauty and wellbeing online retail organisations.

Job Description

About The Hut Group:

THG is one of the world’s fastest growing and largest online retailers. We have over a decade of experience building and growing brands in the Beauty and Wellness sectors, in over 160 markets. We create brilliant digital brand experiences and our in-house team design, develop and build a bespoke proprietary technology platform that is used by hundreds of millions of people worldwide. With a world-class business, a proprietary technology platform, and disruptive business model, our ambition is to be the global digital leader.

To support our ambitious growth, we are looking for ambitious individuals that can bring fresh and innovative thinking to THG and play a part in driving the Group forward on its truly exciting journey.

THG's primary focus is health, beauty, prestige and nutrition related consumer goods. The company owns and operates many leading brands including LookFantastic.com, Grow Gorgeous, Mio Skincare, ESPA and MyProtein.com - The world’s #1 online sports nutrition brand.

Operations is at the heart of our customers’ experience here at THG. We manufacture a wide range of sports nutrition and cosmetic consumer goods that we then dispatch to our customers in over 200 countries worldwide from our purpose built, innovative Manufacturing and Distribution Centers.

THG is looking to recruit a Quality Assurance Team Lead, based in Kentucky, to help drive and support product safety and quality assurance for THG as part of our manufacturing processes at this site.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Manage and lead the shift QA and Hygiene team to ensure all duties carried out as per frequencies set out in the relevant schedules.
    Ensure all finished goods and raw materials meet all agreed specifications prior to release.
    Support, train, coach & develop shift QA and Hygiene teams using one to one meetings and performance reviews.
    Manage the shift QA and Hygiene teams with regards to holidays, return to work, performance, absences, interviews & job postings.
    Reviewing of external lab test results against specifications and releasing products, as authorised.
    Advocate and understand the HACCP Food Safety Plan.
    Ensure new equipment and processes are validated correctly to maintain the safety, legality and quality of all products and brands produced on site.
    Ensure company compliance with GMP, ISO & BRC and legal requirements by advising shift QA, Hygiene Team and wider Production Team of standards incorporated with THG’s Quality Management System.
    Investigate root causes of internal and external non-conformances and drive corrective/preventative actions to ensure reoccurrence is prevented or reduced to a manageable level.
    Constantly seek to improve the QA and Hygiene functions and share ideas for improvement with the FS&Q Manager.
    Escalate any food safety, quality or legality issues to the FS&Q Manager and/or Head of Technical.
    Attend meetings as requested and present data & information to senior members of management as requested and ensure updates can be communicated to relevant areas.
    Build solid relationships with other departments within the business.
    Raising concessions for approval by FS&Q Manager.
    Carry out Risk Assessments and investigations as required.
    Complete additional necessary tasks to support Food Safety & Quality Manager.


    Reliable with excellent attention to detail and data accuracy
    Proactive personality, industrious, strong willed
    The ability to be critical, flexible and creative when required
    Strong communication skills both face to face and written
    Ability to deliver to tight deadlines, and thrives under pressure
    Interest in food manufacturing and quality assurance with an aim to progress further within THG
    Good computer skills, to include Microsoft Office and Excel
    Ethical conduct

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee regularly works in a manufacturing setting. Employee will frequent warehouse and manufacturing environments on a regular basis and will be exposed to a variety of sounds and equipment while in this environment. While performing this role the employee may also be exposed to a variety of allergens such as milk, eggs, fish, shellfish, tree nuts, peanuts, wheat and soy, and may need to taste test products containing these ingredients. The employee must wash hands thoroughly every time they enter the production area. Employees must dress in smock, hair net, and beard net.


THG Offers a very competitive Benefits Package-

    Generous Paid Time Off
    Medical, Dental, Vision, life insurance & Short/Long Term Disability. 30 day waiting period for benefits
    Competitive Benefits offerings

    9 paid holidays
    Your birthday off, paid after 1 year of service.
    401K with up to 4% company match. 100% vested from day one
    Awesome Employee discounts on our websites
    Climate Controlled
    Short 20-minute commute from Louisville and Elizabethtown

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.