Quality Systems Lead

The Hut Group

Kentucky, US
  • Job Type: Full-Time
  • Function: Engineering QA
  • Post Date: 02/15/2021
  • Website: thg.com
  • Company Address: Voyager House, Chicago Avenue, Manchester, M90 3DQ

About The Hut Group

THG has grown from a start-up business to a global digital commerce group, fast becoming one of the world’s leading beauty and wellbeing online retail organisations.

Job Description

To implement & oversee accurate documented management systems to ensure product safety and quality assurance in line with THG adopted standards (ISO 9001 & BRC Global Standards), legislation & customer requirements. To drive continuous improvement and best practice throughout all THG functions.

As a key team member in the technical, food safety & quality team, your influence will be crucial to supporting the development of the function on site.


    To participate as a key coordinator in the preparation for and execution of third-party audits, maintenance and follow-up
    Manage internal audit program as per auditing schedule
    Lead on quality management system maintenance and improvement
    To establish & maintain a structured review of quality management systems
    To ensure that all documentation within the quality management system is controlled
    Provide governance & lead pro-active continuous improvement of quality systems
    Trend analysis of customer complaints
    Lead customer complaint clinics to drive continuous improvement & customer satisfaction
    Contribute to the site HACCP team


    You will have a proven track record of quality systems management
    Experience of 3rd party/internal audits and technical visits.
    Practical knowledge of industry standards e.g. BRC Global Standards & ISO 9001
    You will have excellent written & verbal communication skills
    Previous experience in identifying and driving continuous improvement objectives
    You will be able to demonstrate a high degree of planning, organizational and analytical skills
    Excellent Microsoft office skills


HACCP Level 3

Food Safety Level 3

Internal Auditing

Degree qualified or equivalent preferably within a science related discipline


Generous Paid Time Off

Your birthday off, paid after 1 year of service.

Company Paid Basic Life and AD&D and Short-Term Disability

Voluntary Life & AD&D and Long-Term Disability

401K with up to 4% company match. 100% vested from day one

Rich offering of health, dental, vision and supplemental insurance

Awesome Employee discounts on our websites

Excellent growth & advancement opportunities

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.