Product Manager

Heartbeat Health

New York City, NY, US
  • Job Type: Full-Time
  • Function: Operations
  • Post Date: 02/22/2021
  • Website: heartbeathealth.com
  • Company Address: 1841 Broadway Suite 903, New York, NY

About Heartbeat Health

Heartbeat is cardiology, modernized. It is reinventing the field of cardiology by combining technology and top-notch specialist level knowledge to focus on the early diagnosis and management of heart disease and its risk factors.

Job Description

Heartbeat Health is a venture-funded health tech startup in New York City. We are working to deliver the most effective, efficient, and engaging heart care in the world. By 2030, over 40% of the US population will have heart disease, with direct and indirect costs approaching $1 trillion USD. Heart disease may be the most important health crisis we confront in our time.
 
Imagine the potential to save over a half a million lives in the United States. Now imagine saving these lives every year. This is how many cardiovascular disease deaths are attributed to preventable factors – nearly 80%. Tackling this issue requires addressing the two major drivers of cardiovascular disease prevention and management: knowledge and behavior. 
 
Our product directly addresses these gaps for both patients and providers. Our members follow easy steps to improve their heart health and receive virtual guidance from a network of world-class cardiologists empowered with evidence-based insights. This simple idea of connecting people and technology with purpose gives every Heartbeat user the superpower to save millions of lives.
 
Our team consists of passionate and proven physicians, engineers, scientists, designers, and founders attacking this problem from first principles, applying human-centered design, and developing evidence-based AI to solve this global issue. 
 
We collaborate with the American College of Cardiology, and we have been recognized as one of the 150 most promising digital health startups by CB Insights. We are backed by .406 Ventures, Optum Ventures, Kindred Ventures, Lerer Hippeau, Designer Fund, and Max Ventures. We’ve been featured in TechCrunch, CNBC, Fast Company, and Forbes.
 
Our Ideal Candidate
 
We are looking for an exceptional, experienced product manager with a demonstrated track record of shipping cross-platform, user-facing applications in a digital health startup.  You have the technical and design chops to build the apps yourself with little direction, but your real superpower is guiding a diverse and talented team to realize an even bigger product vision.  
 
You’re an amazing problem solver who is open to new ideas, thoughtful and empathetic in your approach, pragmatic in your delivery, constantly learning, and up for a challenge. 
 
You elevate the work of those around you.

About the gig

      • Solve problems with uncommon thoughtfulness, creativity, and resourcefulness.
      • Work with our leadership to help to define the overall product strategy and roadmap.
      • Conduct market research, user research, user testing, and interviews with various stakeholders to define the problems space, identify first principles and points of leverage, and discover opportunities to fundamentally improve cardiovascular care.
      • Collaborate with the clinical team to translate evidence-based clinical guidelines into the provider and patient user experiences.
      • Work with design, engineering, marketing, and sales teams to execute product strategy at a tactical level.
      • Define system and feature-level requirements for user-facing, cross-platform applications on browsers and mobile devices. Contribute technical feedback on system and data architecture, and conduct research on third-party services.
      • Contribute feedback on low- and high-fidelity UX and UI designs.
      • Lead release and sprint planning, and track team and individual velocity to ensure on-time completion and continuous improvement.  Assist in feature-level QA of new and existing features to ensure a robust and reliable user experience.
      • Coordinate with marketing, sales, and customer success teams before and after releases to ensure a successful launch to users and customers.
      • Work with product leadership to define, capture, and improve product success metrics.
      • Draft documentation and communicate plans to senior leadership.
      • Jump in to help the team fight any manner of fire that immediately and negatively affects the customer experience
 
As a note, our company is currently fully remote since the start of the COVID-19 pandemic. Therefore, you must be comfortable working remotely. 

About you

    • Have 2-4+ years of industry experience product managing cross-platform, user-facing, data-driven applications for browsers and mobile devices - healthcare experience is preferred.
    • Are broadly knowledgeable about agile and scrum methods, cross-platform implementations, full stack software development, UX design, and data science.
    • Have fluency in scoping business requirements, defining product roadmaps, distilling feature requirements, managing research, design, and development sprints, capturing and interpreting product success metrics, identifying product-market fit, and orchestrating growth initiatives.
    • Demonstrate strong technical proficiency, preferably with education or experience in software development or data science.
    • Have an undergraduate or graduate (preferred) degree in computer science or engineering, design, healthcare, business, or related fields. 
    • Are incredibly creative, empathetic, and resourceful in problem solving – design experience is a plus.
    • Demonstrate excellent oral and written communication skills.
    • Can work closely with team members of various backgrounds, encouraging different perspectives and feedback to constantly improve product and process.

    • Possess a capacity and desire to be a servant leader within our organization as we grow.
    • Are comfortable working in a fast-paced and less structured startup environment.


Qualities that we think make for a great fit are

    • Understands the complexity of healthcare and the nuances of clinical workflows. Having cardiovascular knowledge or experience is a huge plus.
    • Collaborates incredibly closely with product and non-product stakeholders, at both an individual and team-level, to align work to organization growth goals.
    • Dives into need areas as an autonomous, independent, self-starter who is energized by the ability to make improvements without asking for permission.
    • Drives focus and culture to embody product’s role as a cross-functional glue among teams within the organization.
    • Manages product design and delivery with the utmost empathy, detail-orientation, and communication to promote on-time, robust, and successful releases.

Why you'll love working here

      • We're mission-driven: revolutionize the way cardiovascular care is delivered.
      • Up for the challenge: make a big impact by joining a fast-growing team in its early stages.
      • Great people: become a part of something incredible, and do it with an exceptionally talented, multidisciplinary team.
      • We care about diversity: contribute to our diversity, and make us stronger.
 
Perks 
      • opt into comprehensive health, dental and vision benefits
      • enjoy flexible leave policies
      • share social experiences in person and remotely with colleagues
 
In addition to finding people who are truly excellent at what they do, our team is founded on a set of values we hold close to heart:

Our values

    • Be amazing at what you do, without ego.
    • Take ownership and be accountable to yourself and the team.
    • Move fast with our stakeholders' best interests at heart.
    • Be open to a breadth of ideas, but focused on delivery.
    • Measure and improve what really matters.
    • Be candid and honest with people.
    • Demonstrate high integrity, always.
    • Help others and appreciate those who help you.
    • Be a kind and decent human.
    • Have fun.
To keep everyone safe and healthy, the majority of our team has been working from home since March, and our plans are to keep our offices closed through the end of 2021. We anticipate reopening our NYC office once it is safe to do so. Given the expectation we'll be working from home for quite some time, please don't let your location keep you from applying!
 
If you don't tick every box above, we'd still encourage you to apply. We're building a diverse team whose skills balance and complement one another.
 
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
 
We do not accept unsolicited resumes from outside recruiters/placement agencies. Heartbeat will not pay fees associated with resumes presented through unsolicited means.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.