Business Systems Lead


Remote / Arizona, US / California, US / Georgia, US / Hawaii, US / Massachusetts, US / Minnesota, US / Nevada, US / Oregon, US / Texas, US / Utah, US / Virginia, US / Washington, US
  • Job Type: Full-Time
  • Function: Business Dev
  • Post Date: 02/10/2021
  • Website:
  • Company Address: 168 Welsh Street, San Francisco, CA, 94107

About Fictiv

Fictiv is a digital manufacturing ecosystem that delivers high quality parts at unprecedented speeds. Our ecosystem is made up of 3 key elements:

1. An easy-to-use cloud platform for instant quotes, DFM on-the-fly, and visibility into your production status.
2. A global network of highly vetted and monitored manufacturing partners.
3. Super smart people with boots-on-the-ground to manage programs, inspect quality, and provide expert guidance.

Job Description

At Fictiv, we’re inspired every day by our customers and teammates

You’ll have the opportunity to interact with some of the most renowned companies on the planet who make physical products loved by millions. You’ll be working with some of the highest quality and most talented vendors who produce what seems impossible to produce. You’ll be surrounded by a wicked awesome team (think PhDs, Ironmans, artists) who are obsessed with winning the hearts and minds of product engineers and designers who are literally building the future (think autonomous cars)... today.

As software engineers, we build the platform that supports all these people. Through it all, we uphold the trust of our growing community through secure systems and robust infrastructure.

WIIFU (What's In It For You?)...

Make a Difference

We’re a small team looking to make a big impact in the world of manufacturing. We produce parts 10x faster for the world’s product innovations due to our technology and systems. As a core leader of our engineering team, your voice will help shape our direction and guide us to successful outcomes.

Leadership Role

Our business systems are a core part of our Fictiv platform. They both power our internal workflows (ERP), but also are key systems of record that support our customer and partner facing experiences. As the leader of this team, we are looking to you to identify opportunities for step-function improvements and to make them a reality. You will also participate as an active thought leader on the product and engineering team, helping bring efficiencies to our operations but also being strategic in how we delight customers.  

What You’ll Be Doing

  • Managing Investments in our Business Systems - You will own technical leadership of off the shelf application and integration software we use to run our business. This includes Odoo (ERP), Netsuite (financial accounting), Salesforce, and Marketo. 
  • Improving Efficiencies Using Technology – Partner with our sales, marketing, and business operations teams to identify inefficiencies in our tools and process. With your understanding of systems and how they fit together, you offer technology alternatives to manual work and enable us to improve team productivity and scale Fictiv.
  • Lead Business Outcomes – Work with product management and align your engineering team to work on the highest impact areas for the business. This requires the ability to understand, digest, and communicate business requirements across multiple stakeholders.
  • Resolving Team and Technical Challenges – Lead our local, offshore, and contract teams to bring out their full engagement and creativity. Bridge with other technical leaders such that technical challenges are resolved effectively in our highly orchestrated end-to-end system architecture. 


What You Bring to the Team

  • You are an experienced technologist with prior experience implementing and/or managing off-the-shelf business systems (e.g. ERP, Salesforce, Marketo, financial systems) and tying them together through event-driven or integration technologies.
  • You are a clear communicator. You can provide business context for engineers as well as highlight technical challenges for non-engineers.  You can communicate to cross functional leadership as well as to your team.
  • You have a track record of building both strong cross team relationships as well as high performing teams.
  • You enjoy working with a diverse group of people from many functional areas who have strong opinions. You can guide a team towards high quality decisions when they have differing perspectives and ideas.
  • You embrace humanity. You recognize that everyone has strengths and weaknesses and will work with your teammates to improve and grow.


About Fictiv (

Fictiv is transforming how teams design, develop, and deliver the next generation of hardware products.

Fictiv is a manufacturing platform and the most efficient way to fabricate parts. Powered by a distributed network of highly vetted vendors, Fictiv provides the critical infrastructure teams need to streamline prototyping and accelerate development cycles. The online interface makes it easy for customers to get instant quotes, review manufacturing feedback, and manage orders—all through a single service.

We’re actively seeking potential teammates who can bring diverse perspectives and experience to our culture and company. We believe inclusion is the best way to create a strong, empathetic team. Our belief is that the best team is born from an environment that emphasizes respect, honesty, collaboration, and growth.

We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.