Job Description
Mission:
As the first Sales Operations Executive you will be responsible for the technical setup of our sales motion. You will collaborate with sales, marketing, customer success and product to proactively administer our salesforce instance and other tools to ensure data consistency. You will be responsible for tracking and analyzing key metrics, preparing and management of sales reporting system.
Goals
Constantly improve our Demodesk Salesforce instance: You proactively administer our salesforce instance and consistently build and maintain custom objects/ fields, validation rules, layouts, reports, dashboards, profiles, permission sets, sharing rules, chatter groups, lightning flows, email templates to optimize business processes
Manage our entire revenue toolstack: You employ industry best practices to deliver world-class solutions, integrations and efficient works flows for our customer facing teams.
Build best in class revenue operation: You stay abreast of emerging technologies and how they can be applied to our company. You enable change, help accelerate innovation and identify levers for growth. You will be building a revenue operations setup from the ground up.
Create and manage alignment: You work closely with engineering, product, marketing and sales team in order to better align and adjust the procedures and access to information
Be a problem solver: You self-manage, create workflows and automation, constantly driving consistency and improving efficiencies across our revenue team
Your Profile
Act as a business partner to VP Sales and internal stakeholders supporting daily/weekly/monthly reporting, data analysis, operational process and support.
Administration experience with best-in-class CRM and related tools in the Marketing, Sales & Customer Experience tech stack for SaaS companies (e.g. Salesforce, Outreach, Gong), with a desire to learn how to become an expert and drive consistency
Understanding of key SaaS Sales, Marketing, and CS concepts and how they work in practice (e.g. MQL, SQL, SQO)
The ability to conceptualize business processes, clearly illustrate pain points, and recommend changes to the systems that support those processes
Good understanding of the SaaS technology landscape, 3-5 years of experience in Sales Operations, Revenue Operations or Business Operations in high-growth SaaS or technology companies
Strong quantitative capabilities with a passion for numbers and analytics
Strong analytical and problem-solving skills
Curious, independent, rigorous and proactive
Great communicator and can build relationships with a diverse set of stakeholders
Excellent team player, and strong attention to detail
You are an Independent fast learner that is able to dive in deep, drive efficiencies and remove hurdles.
Why us
Well-funded and backed by Silicon Valley's top investors & angels, including Y Combinator
Fast-growing, diverse and international team of tech enthusiasts and entrepreneurs
Unique proprietary screen sharing technology using a state of the art tech stack
Full responsibility from day one and being part of our hierarchy-free and results-driven working environment
Competitive salary plus attractive stock compensation package
Flexible working hours and annual travel allowance for working remotely
Attractive perks including gym memberships, German language course, top of the line MacBook or Linux machine, and a professional development budget of 1.500 € per year
Regular team events like dinners, Oktoberfest, ski trips and much more
About us
Demodesk is building the world's first intelligent online meeting platform with the vision to enable anyone to have great customer conversations. Web conferencing tools that are being used today are purely functional. They hardly offer anything beyond video calling and local desktop sharing.
In a time where almost all companies build web-based software, it's still needlessly complicated to route screen sharing through local desktops. And even though AI and NLP are slowly upgrading call recording, vendors are still having a hard time making sense of sales conversations at scale and tracking meaningful data.
We have developed a new approach to screen sharing. Traditional tools only record a video of the presenter's local desktop screen. We set up a 100% web-based virtual display instead, that anyone can access by just clicking a link. By utilizing a virtual display, our software can automatically load the right presentation content at the meeting start, provide real-time conversational guidance on the sales rep's side without the customer seeing it and have significantly more data to analyze than existing tools.
Help us redefine web conferencing and be ready to play an essential role in achieving this goal by joining our international team in San Francisco, Munich or fully remote.
