Solutions Engineer


San Francisco, CA, US
  • Job Type: Full-Time
  • Function: IT
  • Post Date: 02/22/2021
  • Website:
  • Company Address: 950 Howard St, San Francisco, CA

About Fossa

Reinventing open source enterprise management.

Job Description

JOB DUTIES: Responsible for engineering, modifying, and architecting the FOSSA installation software and building custom integrations with different CI (Continuous Integration) tools and code repositories. Provide support and facilitate the Forward Deployment Efforts for the company’s Enterprise Customers, including understanding customers’ needs, environment, and requirements and working with them to help install and set up FOSSA in their environment. Help customers configure and integrate FOSSA with their CI systems and code repositories for the purpose of scanning and analysis, including understanding the different CI tools and code repositories that the customer plans to integrate with FOSSA. Help customers configure their projects for scanning, analyzing the scan data, and generating project reports, including working with customers to help define their policies in FOSSA, install FOSSA or integrate their code repositories with FOSSA, analyze and interpret the scan results, understand the issue resolution workflow, and generate reports for the projects that have been scanned. Provide support and fix bugs and/or issues that are reported by customers, including working with customers to understand the issues they are facing, their use case, and their setup, gathering the logs and system information and reproducing the issues internally, and, if required, working with the Engineering/Product team to help resolve the issues. Participate with the onboarding, installation, configuration, and setup of FOSSA software for Enterprise Customer accounts. Provide training and education to customers to help them use FOSSA software effectively.

JOB REQUIREMENTS: Requires a Master’s degree in Computer Science or related field, plus two (2) years of solutions engineering or related experience designing and implementing solutions to address customer use cases, including experience building and deploying solutions with Docker and Kubernetes; providing technical support and customer-facing experience; and working with AWS and Google Cloud services, VMware, Cisco, Chef, Ansible and Puppet.

*Specific skills: Also requires experience or knowledge in the following: 1) Experience in static code and security analysis; 2) Knowledge of DevOps principles, tools, and the intersection with cloud architecture; 3) Troubleshooting and resolving networking issues related to Cloud and Container environment; 4) Experience in account management and project management; and 5) Experience with development and DevOps tools including code repository, CI tools, Jenkins, CloudBees, TeamCity, Git, GitHub, GitLab, Artifactory, Bitbucket, Jira, Ant, Maven, NuGet, Python, Go, Bash and REST API

*Any level of experience or knowledge in the specific skills is acceptable.

Send resume to: Diana Van Nutt / Re: SE, FOSSA, Inc., 114 Sansome St., Suite 210, San Francisco, CA 94104.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.