Job Description
Aircall is on a mission to revolutionize the business phone industry!
We exist to empower every professional to have richer conversations. We provide an entirely cloud-based voice solution, that integrates seamlessly with popular productivity and helpdesk tools that workplaces are already using. We have raised more than $100 Million since 2015, and we care about our growing base of 6000+ customers.
Behind our product are the amazing teams driving it, split between Paris, New York, Sydney, Madrid, and remote locations.
As a QA Engineer in our Ecosystem team, you will design, develop and execute exploratory and automated (functional and technical) tests to ensure product quality. You will create detailed, comprehensive and well-structured test plans and test cases, debug, define corrective actions, review system requirements and track quality assurance metrics.
You mission @Aircall:
Create detailed, comprehensive and well-structured test plans and test cases
Estimate and coordinate quality testing activities with feature teams
Review quality specifications and technical design documents to identify system requirements in order to provide timely and meaningful feedback
Automate functional and technical tests
Report and document technical issues
Identify, record, document thoroughly and track bugs
Perform thorough regression testing when bugs are resolved
Monitor debugging process results
Track quality assurance metrics, such as defect densities and open defect counts
Stay up-to-date with new testing tools and test strategies
A little more about you:
4+ technical QA testing experience
Strong ability to automate functional and technical end-to-end tests
Significant experience testing REST APIs
Strong troubleshooting skills
Strong ability to plan and execute testing during the development phases and mitigate any issues
Ability to multi-task, resourceful, familiar with testing tools/standards
Proficiency in English
Detail-oriented with good written and verbal communication skills
Agile team experience
You are passionate in delivering high quality product and amazing user experiences
You are able to make significant impacts in an ever-evolving and competitive landscape
You are highly organized and pay attention to detail
You are force of proposal and an excellent team player
You constantly strive for improvement and challenges are a source of motivation for you
You are interested in CRM applications and already have knowledge in his field (Salesforce, Zendesk, Hubspot…)
You like to participate in writing specifications
We know that success comes from smart work and deserves to be recognized and rewarded
We value people who are bold, ambitious, collaborative and customer-centric. Even better, the ones who know how to work hard & have fun at the same time. We’re a tribe of highly driven people, with a great sense of human connection and a clear focus.
If you love a good challenge, enjoy solving meaningful problems, and want to be a part of one of the fastest-growing B2B startups, then Aircall is the company you are looking for!
Aircall offers a unique work environment and the chance to collaborate with diverse teammates across continents. We'll provide freedom and tools to allow you to thrive at your best, and foster an environment you can do it in.
Why join us?
Key moment to join Aircall in term of growth and opportunities
Our people matter, work-life balance is important at Aircall
Fast-learning environment, entrepreneurial and strong team spirit
35+ Nationalities: cosmopolite & multi-cultural mindset
Competitive salary package & benefits (health coverage, lunch, commute, sports)
DE&I Statement:
At Aircall, we believe diversity, equity and inclusion, irrespective of origins, identity, background and orientations, are core to our Aircall journey.
We promote active inclusion to foster a strong sense of belonging which is one of our main strengths as a business. We strive to assemble diverse people that can enrich and learn from each other. We pledge to make sure everyone not only has a seat at the table but is valued at the table -- providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open because we realize that we have work to do and much to learn.
