Senior Manager - Product Engineering

Uniphore

Bangalore, IN
  • Job Type: Full-Time
  • Function: Engineering Prod Mgmt/Dev
  • Post Date: 03/04/2021
  • Website: www.uniphore.com
  • Company Address: 1001 Page Mill Road Building 4, Suite 100-B, Palo Alto, CA 94304

About Uniphore

Uniphore redefines the customer service experience of the future through AI-enabled Conversational Service Automation.

Job Description

At uniphore, we are looking someone who can work within Product Engineering Team, your mission will be to play an active role in the development and completion of projects, meet and report back to upper management, plan and monitor work schedules and work with multiple and diverse teams.
 
What We offer

Autonomy: you’ll work and play in a tight-knit team environment. You’ll see a problem and will work to remove obstacles for your team. Here at Uniphore, you control your destiny.
Pursue Diversity: Different views and experiences are advantages. Our global presence gives us perspectives that drive better business
Take Ownership: We are accountable for ourselves, our colleagues, our clients and our company
Exceed Expectations: We understand our colleagues’ and clients’ needs and always exceed expectations
 
About You:

You are friendly, collaborative, and happily work well with others
You are passionate about both travel and technology
Your attention to detail is spectacular
You are flexible, creative, motivated, and cooperative
You hold yourself and others accountable to commitments
You are comfortable with continual change and improvement
You enjoy working within the fabric of a purpose-built culture and process that respects the individual but values the team
 
In a typical day, what you will do (The primary responsibilities for this role include (but are not limited to):
Reporting to top management
Maintaining good relationships with internal and external stakeholders
Implement best practice engineering methods
Providing technical guidance to engineering teams and top management
Supporting established organizational objectives by developing goals and strategies
Finding and implementing ways to improve cost-efficiency
 
What you need to have:

12+ years of Experience in software product development.
At least 3+ years of managerial experience
Technical expertise in managing cloud based enterprise products
Strong people management skills and above average emotional intelligence
Proven experience in developing the skills and talents of others
Deep knowledge of the managed sub-function and solid knowledge of the departmental function
Experience in candidate assessment and management
Ability to build & analyse reports
Experience in mid-senior level hiring and strong candidate interviewing skills
Able to solve challenging staffing situations through efficient use of contactors
Up-to-date knowledge of the industry
Uniphore is a global Conversational AI technology company with offices in the U.S., India and Singapore. Uniphore believes the future of customer service is every voice being truly heard. The Company’s vision is to bridge the gap between people and machines through voice. Uniphore enables businesses globally to deliver transformational customer service by providing a platform of Conversational Analytics, Conversational Assistant and Conversational Security that changes the way enterprises engage their consumers, build loyalty and realize efficiencies.
 
Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
 
For more information on how Uniphore delivers business value using Conversational Service Automation, please visit www.uniphore.com

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.