IT Systems Engineer

Foursquare

Seattle, WA, US
  • Job Type: Full-Time
  • Function: IT
  • Post Date: 01/13/2021
  • Website: foursquare.com
  • Company Address: 50 W 23rd Street 8th Floor, New York, NY, 10010

About Foursquare

Foursquare helps you find places you’ll love, anywhere in the world.

Job Description

Foursquare is the leading independent location technology platform, powering business solutions and consumer products through a deep understanding of location. Over 1,000 clients—including more than 50% of the Fortune 100—choose Foursquare.

Foursquare’s toolkit includes Placed powered by Foursquare, Audiences powered by Factual and Proximity powered by Factual, Analytics Solutions, Places, Pilgrim SDK and Pinpoint. Together, these products empower brands to measure foot traffic lift via multi-touch attribution; deliver proximity-based advertising; analyze and identify trends; drive deeper engagement via Foursquare’s industry-leading developer tools, which have been selected by 200,000 developers including AccuWeather, Apple, Samsung, Microsoft, Snapchat, Twitter and Uber; and optimize advertising campaigns across hundreds of audiences. Over 14 billion consumer-verified place visit confirmations help us keep our map and models fresh and up-to-date.

Foursquare has more than 350+ employees based in New York headquarters with offices in Seattle, Los Angeles, San Francisco, Chicago and Singapore. In 2019 Foursquare acquired Placed from Snap Inc., and then in 2020 merged with Factual. Foursquare is proud to be funded by The Raine Group, Simon Ventures, Naver, Union Square Ventures, Andreessen Horowitz, DFJ Growth, Morgan Stanley Alternative Investment Partners and more.

About this Position:

The IT Systems Administrator is part of the Foursquare Corporate IT team inside Engineering/infrastructure umbrella, and the entire company is our customer. Our team must possess the ability to balance multiple priorities in a high pressure environment, all while keeping diplomatic, calm, and focused. We recognize that the business doesn’t operate smoothly when IT systems are not working as expected. We take ownership when these systems fail, and we never turn away a call for help. Our team has a high level of self-motivated initiative, always looking for improved ways to support the business’s operational efficiency.

As a member of the IT team, your focus will be the design, implementation, and support of Foursquare’s enterprise systems; developing automation, efficiency, scalability, and maintainability in all of them. You’ll work closely with peers in NYC, Chicago, and San Francisco, and Los Angeles to keep the IT products we build and support healthy.

Responsibilities:

  • Architect, develop, test, and support services, integrations, audits, and automations among key IT systems most of which are SaaS.
  • Proactively monitor and assess SaaS system stack for utilization, capacity, and functionality, and provide timely response and resolution to system-generated alerts.
  • Create and maintain documentation about corporate systems, policies and procedures.
  • Collaborate with other Operations teams and Engineering teams on projects and incidents.
  • Be a technical leader and valued contributor in a high-achieving IT environment. This means mentoring others, setting the standard for excellence, and also identifying the resources you need to continue your own personal development.

Qualifications:

  • 4+ years of experience in IT Systems Engineering (SaaS experience preferred)
  • Experience with G-Suite Enterprise
  • Demonstrated history configuring and administering IAM/iDP SSO systems (Jumpcloud or Okta or OneLogin all qualify).
  • Demonstrated abilities in Python or other scripting and automation languages.
  • Familiarity with macOS, Linux/Unix and Windows platforms
  • Demonstrated ability to orchestrate SaaS applications to achieve various automations and outcomes
  • Intermediate knowledge of networking concepts, infrastructure topology & architecture, performance engineering, scalability and system engineering
  • Experience with AWS or other cloud providers.
  • Experience working across several teams (technical and non-technical)

Nice to have:

  • Experience with BetterCloud
  • Atlassian products - Confluence, Jira, ServiceDesk

Foursquare is proud to foster an inclusive environment that is free from discrimination. We strongly believe in order to build the best products, we need a diversity of perspectives and backgrounds. This leads to a more delightful experience for our users and team members. We value listening to every voice and we encourage everyone to come be a part of building a company and products we love.

Foursquare is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected Veteran status, or any other characteristic protected by law.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.