Director of People


New York City, NY, US
  • Job Type: Full-Time
  • Function: HR
  • Post Date: 05/27/2021
  • Website:
  • Company Address: 335 Madison Avenue, Floor 16, New York, NY, 10017

About Narmi

Narmi offers state of the art digital banking and digital account opening platforms to financial institutions. The platform – built for the enterprise – allows financial institutions to open accounts in less than 2.5 minutes, and then grow that relationship over a lifetime through intuitive mobile and online channels. Every single product at Narmi integrates with leading core banking systems.

Job Description

Narmi transforms America’s financial institutions into digital-first institutions. Over the past three years, we’ve grown 100%+ year-over-year, have built and implemented multiple products and have established one of the highest net revenue retention (i.e. how much revenue increases from your existing customer base) metrics in our industry. This means our customers love us and want to buy more products from us.
Our award-winning digital banking and digital account opening platforms have moved millions of dollars and opened thousands of accounts since inception. In fact, the #1 online bank in the country (Radius Bank), leverages Narmi for their entire digital bank. Another Narmi customer - Berkshire Bank - partnered with Narmi to deliver the best customer onboarding program in the country.
Narmi's Co-Founders previously ran a financial institution as CEO and CTO so understand the challenges and needs of the market first-hand. This gives us a unique competitive advantage and heavily influences our product and engineering efforts.
Our people are incredibly important to our success and the one of the top reasons we will succeed as a company. Narmi's Director of People will be responsible for employee growth, success and satisfaction. You will work to make Narmi the best job people have and always been looking for ways to improve the employee experience. Additionally, you will be responsible for leading a world-class recruiting effort to attract and close the best talent possible. Lastly, you will build processes and structure so that Narmi can handle the head count growth we expect to go through over the next few years. Growth typically comes with many fun challenges, and you will tackle them with vigor and excitement.


    • Be accountable for satisfaction, retention and growth across all employees
    • Deliver high-impact training, on-boarding and ongoing performance review programs
    • Lead hiring efforts across Narmi and manage recruiters when needed
    • Oversee HR and Operations including benefits administration, payroll, compliance, etc.
    • Helping champion our culture - understanding what makes us great, and helping us embed our values into everything we do, across departments and locations
    • Advise leaders on a variety of topics, including organization design, benefits selection, employee retention initiatives, etc.


    • 5+ years of HR / People Operations experience, preferably in a high-growth company environment
    • The ability to communicate effectively to all stakeholders and to build relationships at all levels of the organization
    • Strong HR foundation in people management, compensation and employment law practices
    • A proactive, roll-up-your sleeves approach to accomplishing tasks
    • An extremely high level of honestly, empathy and integrity

Benefits & Perks

    • An extremely intelligent and capable team that you can learn from and contribute to
    • Competitive salary
    • Robust health benefits packages including access to a 401k and various medical, dental and vision plans, as well as fitness reimbursement
    • Work from anywhere perk, student loan assistance and work from home allowance
    • Regular company-wide social events
    • Full transparency into company metrics, goals and future initiatives
We believe that high-performing teams include people from different backgrounds and experiences who can challenge each other's assumptions with fresh perspectives. To that end, we actively seek a diverse pool of applicants, including those from historically marginalized groups.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.