Software Engineer - Technical Support


Ramat Gan, IL
  • Job Type: Full-Time
  • Function: Engineering Software
  • Post Date: 04/01/2021
  • Website:
  • Company Address: 4 Gershon Shatz St., Tel Aviv, 6701740

About Applitools

Applitools is on a mission to help Test Automation, DevOps and Development teams release and monitor flawless mobile, web, and native apps.

Job Description

Changing the landscape of software development takes passion, persistence and a positive approach. At Applitools, we thrive on solving technologically complex problems, no matter how difficult they are to solve or how much time is required to solve them.

Today, Applitools provides the only commercial-grade, Visual AI-based Test cloud service that validates applications' user interfaces in a fully automated manner, used by hundreds of engineering teams at top brands worldwide.

As part of our Customer Success group, you will need an analytic and solution-focused approach as well as a customer-oriented approach to work, as you will use new and cutting-edge testing technologies to reproduce and solve real customers issues. 


  • Resolving technical problems using creative tailored solutions
  • Contributing to ongoing research on tools and technologies such as CI, version control systems, testing frameworks, and bug tracking systems, etc. that are essential in the software world to extend integration with our product
  • You will continuously learn new frameworks and coding languages
  • You will actively contribute to both internal and external documentation, including creation of code samples.


  • Bachelor degree in Computer Science or equivalent background
  • 2+ years of OO programming experience, preferably with Java.
  • Creative thinker who thrives on change as products evolve
  • Natural curiosity and skill for debugging and troubleshooting
  • You proactively think of the bigger picture and broad solutions
  • You are passionate about interacting with customers
  • You love simplifying complex solutions

Preferred qualifications:

  • Experience with technical support or other customer facing roles
  • Familiarity with Selenium, WebdriverIO and Cypress, Docker, Kubernetes or Cloud Platforms like AWS


Applitools is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Applitools is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.