Director - Search & Personalization

Swiggy

Bangalore, IN
  • Job Type: Full-Time
  • Function: Operations
  • Post Date: 04/27/2021
  • Website: swiggy.com
  • Company Address: Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bangalore – 560029, India

About Swiggy

Swiggy went from just 2 neighbourhoods in Bangalore in 2014 to become India’s largest on-demand delivery platform! We have made our mark in 500+ cities and our fleet of Delivery Partners has reached a staggering 2.25 lakh+ individuals, who are hard at work to offer unparalleled convenience for our consumers.

Job Description

If you are excited about transforming the way millions order food in India, we would like to have you join our team as a Director in Swiggy Storefront.
 
We are looking for a Director, Product Management to lead our Personalization, Search and Recommendations team to accelerate our efforts in building the core technology that consumers love. In this role, you will work with various internal product teams, UX researchers/designers, and data scientists to build a strategy and roadmap for Swiggy's core personalization, search and recommendation tech - and help provide a personalized consumer experience, help our customers find the relevant offerings on our platform that match their taste and preferences.
 
You will:
  • Own, drive and deliver the personalization, search and recommendations charter for Swiggy's ecosystem of apps (consumer, delivery, restaurant, store-partner, etc) to drive business outcomes
  • Build & own long-term vision, product roadmaps, competitive analysis, market & domain research, GTM to deliver significant business impact and customer delight
  • Work closely with key leaders across the organization to shape the product strategy, influence cross functional stakeholders to deliver impact
  • Build and nurture a team of bar raising PMs
  • Work with a team of Data Scientists, Engineering & Analytics to help build the next-gen recommendation platform to delight our users while driving tangible business outcomes
As a leader you will: 
  • Shape and nurture a consumer centric, data-oriented culture across the PM org
  • Role-model execution excellence
  • Consistently build products that matter, Influence and focus on building platforms for the long term
  • Contribute to shaping the overall product strategy, play a key role in influencing business strategy
  • Own the success of the product charter

What do we look for:

  • 11 - 15 years of relevant experience in consumer internet, personalization in search & discovery, recommendations platform
  • Proven track record of building and shipping high-quality data products in personalization, recommendations, search and discovery
  • You are consumer obsessed, but you can walk a tightrope balancing consumer delight with potentially orthogonal org goals
  • Understand machine learning algorithms, worked hands-on with data science teams, well versed with running experiments & is considered an expert in analyzing data, showcasing a deep understanding of the 360 degree interaction effects and potential long term impacts, has the ability to cull out the unknowns and hedge against them.
  • Ability to lead a high performing team of data science, analytics, engineering, technology and business folks
  • You have demonstrated experience in working across multiple products, various stakeholders and exerted a high degree of influence across several teams/functions leading to successful outcomes. You thrive in managing a charter with big impact & multiple intersections in a large org
  • Excellent problem solving, critical thinking, and communication skills. Highly customer-obsessed thinking with a deep understanding of customer needs and aspirations
  • Ability to work under pressure and deliver tangible business impact in time-critical situations.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.