Job Description
Eightfold.ai is changing the way organizations hire, engage, and retain their workforce. With our patented deep learning AI, we provide unbiased recommendations at scale to transform employment for the better. If you are passionate about creating a better experience for job applicants, employees, recruiters, and human resources professionals, Eightfold.ai is the place to be! We are solving a massive need, and we’re just getting started.
Eightfold.ai was founded in 2016 by Ashutosh Garg and Varun Kacholia, experts in artificial intelligence who led the development of technology products at Google and Facebook that we use every day. Today, Eightfold.ai has received more than
$180 million in funding and a valuation of over $1B from leading investors in Silicon Valley.
Eightfold’s roster of customers includes the most respected and forward-thinking organizations in the world, including the U.N. World Tourism Organization, the U.S. Department of Labor, Capital One, Booking.com and many of the Fortune 1000.
We are seeking college graduates to join our Professional Services team as Business Transformation Analysts (BTA).
What You Will Be Doing
- Participate in discovery sessions in conjunction with Engagement Managers (EM), Business Transformation Managers (BTM) and Solution Architects (SA) to confirm understanding and documentation of clients’ current state workflows
- Partner with BTM to provide recommendations around future state workflow possibilities given short-term vs long-term client priorities, goals, use cases, requirements, technical infrastructure/limitations and timelines
- Participate/Lead in the Discovery portion of implementation (depending on complexity of engagement)
- Amend workflows as needed and determine the need for Change Management in coordination with the BTM
- Clearly document any workflow changes with confirmed internal and external buy-in
- Assist in creating the Functional Design and Non Coding Configuration
- Take ownership to proactively research and resolve client issues
- Drive continuous feedback loops cross-functionally to communicate best practices/lessons learned
- Work with internal teams to share customer feedback about future enhancements
What We Will Expect From You
- Bachelor’s degree in Human Resources, Business Administration or relevant major
- Ability to set priorities and meet deadlines in a dynamic, autonomous environment
- Demonstrate initiative, ownership and independent judgement
- Demonstrate customer service, teamwork, communication and organizational skills
- Strong analytical and problem solving skills
- Superior attention to detail
- Position may require up to 50% travel
What You Can Expect From Us
- Competitive salary
- 401k Plan
- Stock option
- Family Medical, Vision and Dental coverage
- Paid time off for all eligible employees
- Fast growing company environment, with lots of opportunity for career growth
- Team-first mentality with regular social activities and community events
- Genuine mission to fix the state of hiring and remove bias
We are a team of self-starters who excel in their fields. We believe in giving you responsibility, not a task. We want you to have ownership and pride in the work you are doing, and see the positive impact of your work on your colleagues, our customers, and the world. We believe in providing transparency and support, so you can do the best work of your career.
Eightfold.ai provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability.
