Strategic Program Manager

SalesLoft

Atlanta, GA, US
  • Job Type: Full-Time
  • Function: Engineering Prod Mgmt/Dev
  • Post Date: 01/09/2021
  • Website: salesloft.com
  • Company Address: 1180 West Peachtree Street NW Suite 600, Atlanta, GA, 30309

About SalesLoft

SalesLoft is the #1 sales engagement platform, helping sales organizations deliver a better sales experience for their customers. More than 2,000 customers use the company’s category-leading sales engagement platform to engage in more relevant, authentic and sincere ways, including MuleSoft, Square, WeWork and Zoom.

Job Description

Put Customers First.  Team Over Self.  Focus on Results.  Bias Towards Action.  Glass Half Full. 

These are the values that define who we are and have empowered our staggering growth to become the #1 leader in sales engagement software.   

SalesLoft helps brands deliver value and create trust by connecting authentically and meaningfully with their customers. Thousands of customers depend on SalesLoft’s category-leading sales engagement platform to engage in more relevant, authentic and sincere ways.

Since our founding in 2011, we have grown into a global, award-winning organization with Lofters based all over the world.  As a testament to our organizational health, we have been named by Forbes as one of America’s Best Startup Employers in 2020, twice by Deloitte as a ‘Fastest-Growing Technology Company in North America,’ featured by The New York Times as a start-up on a path to a $1B valuation, and have been recognized as a top workplace by Forbes, Fortune, Glassdoor, Atlanta Journal Constitution, and Inc Magazine.   

We’re redefining an age-old industry! This is challenging work – but our team of brilliant creatives makes the journey thrilling.  We’re fast-paced, innovative, and collaborative.  We pursue excellence in everything and have a lot of fun along the way.  Come join us!

Check us out on Glassdoor and see what people LOVE about working for SalesLoft! 

THE OPPORTUNITY:

Although we’re proud of our history, we’re just as excited about the future.  We want to create a world-class culture and company that attracts, develops, engages and retains elite talent.  

At SalesLoft, our Strategic Program Managers are pivotal to our company’s success.  You will be a key member of our fast-growing and high-performing Strategic Services team and will help lead the management and project execution for SalesLoft’s most strategic accounts. 

On a day-to-day basis, you will be responsible for leading the management and project execution for strategic accounts.   Specifically, you will:

  • Developing detailed program/project plans and managing all projects stated in the client statement of work, including but not limited to implementation, ongoing success, and executive business reviews.
  • Defining planning cadences and clearly communicating schedule and expectations across affected internal and external stakeholders.
  • Meeting with stakeholders to make communication easy and transparent regarding project progress, risks, and decisions.
  • Producing accurate and timely reporting of project status throughout its life cycle to the stakeholders and the executive team.
  • Analyzing and mitigating program risks.
  • Overseeing day-to-day execution of each project.
  • Building trusted relationships with primary points of contact.
  • Strategic advisor to clients on their business challenges.
  • Manage internal and client teams' expectations.
  • Point person for internal team questions.
  • Forming trusted relationships with internal cross-functional teams .
  • Seeking out a deep understanding of the client's business.
  • Leading complex projects or programs and delivering quality work on time and on budget. 
  • Proactively identifying and optimizing process/resource efficiencies.

WHAT WE’RE LOOKING FOR:

We are seeking a bias-towards-action, results-oriented, dynamic and innovative Project/Program Manager with experience working with enterprise clients.      

If you’re looking for an opportunity to learn more, do more, and become more, then becoming a Strategic Program Manager is the career path for you! 

THE TEAM:

Our SalesLoft’s Strategic Services team is comprised of seasoned and up-and-coming professionals who are all aligned on one vision and mission:

  • Vision: Every seller is loved by the buyers they serve (#saleslove)
  • Mission: Equip companies to maximize revenue by creating a fantastic buying experience

They are also the epitome of our core values:  Customers First. Team Over Self. Focus on Results. Bias Towards Action. Glass Half Full.

THE SKILL SET:

  • Minimum 6 years of experience as a Project or Program Manager (PMP certification, strongly preferred)
  • Good understanding of, and experience working with enterprise clients; ability to execute with internal stakeholders to deliver on client commitments 
  • Exceptional communication skills. 
  • Strong stakeholder management skills.
  • Must be dynamic, innovative, and possess creative problem solving skills.
  • An initiator and a pusher. Has the urge and ability to make things happen and to solve practical problems in a dynamic environment.
  • Effective verbal/written communication skills, strong listening, negotiation and facilitation skills and the ability to develop and deliver program/project plans
  • Demonstrated ability to work with multiple teams within multiple geographic locations to meet demanding deliverables
  • Self-motivated, innovative, detailed-oriented professional with project management experience

WITHIN ONE MONTH, YOU’LL:

  • Attend SalesLoft’s New Hire Orientation, where you will learn our SalesLoft story and understand what makes our “Lofters” unique 
  • Begin 1:1’s with your manager, understand your 30-60-90 plan, meet & shadow current members of the SalesLoft team, and assist your team on key projects 
  • Set your OKRs (Objectives and Key Results) with your manager and develop an action plan to achieve them
  • Meet key partners in Support, Professional Services, Customer Success, Product, Sales, etc. - they will be key relationships for you throughout your deal cycle
  • Become an expert in our strategic program methodology and processes

WITHIN THREE MONTHS, YOU’LL:

  • Begin owning and managing your own strategic programs
  • Confidently manage both internal and external program meetings
  • Execute detailed stakeholder updates to C-level executives, directors, and sales managers

WITHIN SIX MONTHS, YOU’LL:

  • Consistently meet or exceed customer expectations
  • Manage a full book of business
  • Continue to develop professional relationships with customers and internal stakeholders
  • Continue to focus on your OKRs

WITHIN TWELVE MONTHS, YOU’LL:

  • Be considered a top-performing Program Manager on the team by consistently exceeding your goals 
  • Set an example for new Program Managers, and assist in training, onboarding and motivating new Lofters
  • Assist in creating and iterating on department processes

IS THIS ROLE NOT AN EXACT FIT? Keep an eye on our Careers Page for other positions!

WHY SHOULD YOU WORK AT SALESLOFT:

  • You will become part of an amazing culture with a supportive CEO and smart teammates who actually care
  • You will work with an amazing team you can learn from and teach
  • You will experience joining a high-growth/high-traction organization
  • You will hear “Yes, let’s do that!” and then have the opportunity to successfully execute on your ideas
  • We have a vibrant, open office that utilizes modern technology
  • You will grow more here than you would anywhere else, that is a promise

SalesLoft is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.

Related Jobs

Senior UI Engineer

SalesLoft - Guadalajara, MX

Senior UI Engineer

SalesLoft - Atlanta, GA, US

Commercial Account Executive

SalesLoft - London, GB

Sales Engineer

SalesLoft - London, GB

Associate Professional Services Consultant

SalesLoft - Atlanta, GA, US
Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.