Closing Manager


Roseville, CA, US
  • Job Type: Full-Time
  • Function: Accounting/Finance
  • Post Date: 01/09/2021
  • Website:
  • Company Address: 500 2nd Street, San Francisco, CA, 94107

About Loanpal

Loanpal is an experienced group of passionate, forward-thinking people whose collective mission is to make a positive impact on the planet, build lasting relationships with our valued partners and customers, and create a lending experience that is fast, frictionless, and friendly. We are the world-positive lender, helping people achieve the home of their dreams, live a sustainable lifestyle, and save money using modern technology.

Job Description

We provide friendly financing options for those who dream of living a more sustainable lifestyle and want to save money using modern technology. Our collective mission is to make a positive impact on the planet, build lasting relationships with our valued partners and customers, and deliver a tech-enabled lending experience that is simple, fast, and frictionless.

We are creating a financial ecosystem that connects billions of dollars of capital to millions of homeowners that want to convert their outdated houses into modern, smart, energy-efficient homes. By unlocking access to numerous products that help people achieve better sustainability, we are revolutionizing the $350B+ home improvement industry and protecting our only planet.

As part of our world-positive initiative, we are also the official sponsor of GivePower – a foundation that uses solar-based solutions to power life’s basic needs for people in developing regions of the world.

If you have an unstoppable desire to make a meaningful impact on our planet, and help mission-driven businesses and consumers achieve a more sustainable future, join us.

  • Competitive pay
  • Competitive bonus plan
  • Comprehensive benefits package 
Position Summary:

Manage and assist with day to day operations of the Closing Department and provide guidance for individual closers while increasing efficiency and productivity of the team.  Work closely with Director to coach, motivate and develop good quality of loans.  Performs other duties as assigned as directed.

Essential Job Duties and Responsibilities:
  • Promote an overall team approach to meeting daily expectations and ensure loans are being close accurately.
  • Participate in training and updating of policies, processes and procedures to ensure compliance.
  • Provide coaching, performance management, approving timecards and PTO, and monitoring customer service and SLA.
  • Problem solve closing issues and assist in solving post-closing delays or issues.
  • Assures distribution of workload is attained, reassignment of loans based on capacity and staffing for workload balancing for each individual team member.
  • Help coach and train employees to become experts in their positions and how to solve loan discrepancies and balance workflow effectively.
Required Skills, Knowledge and Abilities:
  • Minimum of 5 years Mortgage Closing Experience (Conventional, FHA, and VA)
  • Minimum of the most recent two years’ experience in Closing management
  • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
  • Demonstrated skill in monitoring and overseeing loan production pipeline
  • Strong understanding of TRID Disclosures, CD/LE
  • Proficient computer skills including Microsoft Office applications
  • Experience with Encompass 360 preferred
  • Experience interpreting internet-based loan and document guidelines
  • Excellent Customer Service Skills
  • Ability to work well independently, as well as in a team environment.
  • Flexibility to be able to work after hours when assigned
Additional Information Regarding Job Duties and Job Descriptions:

Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you!  Apply today!

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.