Key Account Manager


United States of America
  • Job Type: Full-Time
  • Function: Sales
  • Post Date: 01/09/2021
  • Website:
  • Company Address: , San Francisco, CA, 94105

About Wonolo

Fast. Flexible. Staffing Reinvented. Wonolo, which stands for “Work Now Locally,” is an on-demand staffing platform that is changing the way businesses find talent for their immediate labor needs. Everyday, we are creating flexible opportunities for individuals to make extra income, learn new skills, and change their lives. At the same time, we are saving companies money by connecting them with talented people within minutes. Wonolo provides a broad range of jobs from warehouse, delivery, and merchandising, to event staffing and admin roles and is currently available in NorCal, SoCal, NY/NJ/PA, Chicago, Dallas, Nashville, Atlanta, and PHX.

Job Description

Wonolo, which stands for Work Now Locally, is disrupting the $70bn temporary staffing industry. Founded in 2014, Wonolo is a remote-first company with three regional hubs: San Francisco Bay Area, Nashville, and Toronto. We have built a tech-enabled marketplace that connects businesses in need of front-line workers on a temporary or seasonal basis, with 500,000 underemployed workers in local markets all across the country. Our mission is to empower the in-demand workforce by providing flexible and fulfilling job opportunities for everyone.
As a marketplace, Wonolo has two sides – demand, which acquires and grows companies needing workers (“Requestors”), and supply, which acquires and grows workers needing jobs (“Wonoloers”).  
We are looking for a Key Account Manager to launch, manage, and scale key partnerships for Wonolo. These partnerships spread across a number of verticals including retail, business services, and distribution/logistics. In this role, you will join a team that loves the Wonolo mission, business strategy, building new opportunities, and growing relationships. You will be on the leading edge of helping shape the future of work.
We are open to qualified candidates located anywhere in the United States.

What You'll Do:

    • Launch, manage, and grow key accounts to align with and exceed Wonolo’s objectives and key metrics
    • Meet or exceed all assigned growth/expansion/retention revenue targets against a defined book of accounts - own your number
    • Structure, negotiate, execute, and implement strategic initiatives including account renewals
    • Build and share learnings and best practices based on key accounts performance and effectiveness
    • Strategically consult internally/externally to solve customer pain points and achieve business goals
    • Scale key account programs that drive market share, account expansion and job diversification
    • Create strong relationships with Wonolo marketplace team to ensure the success of our key accounts.
    • Develop and maintain cross-functional relationships across the company and act as a liaison between Wonolo and partner organizations
    • Own all reporting of the key account segment, participating in regular business reviews with leadership and stakeholders.
    • Drive quarterly or monthly business reviews with key accounts to align on upcoming opportunities
    • Act as a primary point of contact for key accounts to ensure account support and satisfaction
    • Represent partners internally and Wonolo externally with partners’ management teams

Who You Are:

      • 3-5+ years of business development, strategic account management, and/or consultative sales experience
      • Strong business acumen
      • Territory and pipeline management skills
      • Strong understanding and previous experience working with contractual agreements
      • Highly analytical, strategic thinker and data-driven, but also a creative problem solver
      • Ability to make thoughtful, actionable recommendations under minimal structure, and quickly build consensus with internal and external stakeholders
      • Collegial, high energy, and persistent personality, and excellent interpersonal and presentation skills
      • Familiarity with the staffing landscape a plus
      • Experience with 2-sided marketplaces and/or start-ups a plus
If you have read up to this point, we hope you are excited about this opportunity to work at Wonolo! Even if your experience does not check every bullet point, we still highly encourage you to apply. The best hires do not always check off every box of a job description.

Benefits and Perks:

    • The opportunity for growth in a mission-driven and well-funded start-up
    • Competitive salary, meaningful equity, and company bonus
    • We cover 100% insurance (medical/dental/vision) premiums
    • We encourage a healthy work-life balance and offer flexible schedules, an open vacation policy, and the ability to work from anywhere in the US and Canada (no more commutes!)
    • Generous parental leave plan
    • Cell phone reimbursement and laptop
    • 401(k) plan as well as life and disability insurance
    • Team outings, virtual happy hours, company off-sites, and more!
About Wonolo:
Wonolo is a two-sided online marketplace that serves over 500,000 front-line workers, providing them access to flexible job opportunities across the nation within minutes, at companies like Coca-Cola, HelloFresh, Papa John's, and thousands more.
We are a remote-first company with 130+ employees in North America with three regional hubs: San Francisco Bay Area, Nashville, and Toronto. We are backed by leading investors including Sequoia, Bain Capital, PivotNorth, and Base10. 
Learn more about us:
Wonolo is a Great Place to Work Certified company for delivering a consistently high-trust experience for all employees. We value representation and are committed to creating an inclusive work environment. We provide equal employment opportunities for all applicants and employees.
#23 in Fortune's Best Workplaces in Technology 2020 (Small and Medium)
#16 in Fortune's Best Workplaces in the Bay Area 2020 (Small and Medium)
Inc. Magazine's Best Workplaces 2020 (Medium to Large)
Wonolo welcomes you as you and celebrates our collective diversity. We work to serve the underserved, and we are built on the strength of our entire community. We are especially interested in candidates who represent different cultures, perspectives, and backgrounds as this empowers our team to come together to make the best decisions and biggest impact. 
Wonolo is an equal opportunity employer. We make the best effort to ensure all people feel supported, empowered and connected at work. A big part of this effort is through our support for members and allies of Employee Resource Groups such as Whammies of Color and Allies At Wonolo (WoCAW), Women of Wonolo (WoW), Parents of Wonolo (PoW), and People Out at Wonolo and Allies (POWA). Individuals seeking to work at or with Wonolo are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or any other protected status under all applicable laws, regulations, and ordinances.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.