Technical Project Manager

ServiceTitan

Yerevan, AM
  • Job Type: Full-Time
  • Function: Engineering Prod Mgmt/Dev
  • Post Date: 01/07/2021
  • Website: servicetitan.com
  • Company Address: 801 N. Brand Blvd. Suite 908, Glendale, CA, 91203

About ServiceTitan

ServiceTitan is a mobile, cloud-based software platform that helps home services companies streamline operations, improve customer service, and increase sales. ServiceTitan's end-to-end solution for the multi-billion dollar residential home services industry includes CRM, intelligent dispatch, custom reporting, marketing automation, a mobile solution for field techs, and accounting integrations with Sage Intacct and QuickBooks.

Job Description

ServiceTitan is looking for a Technical Project Manager in our Yerevan, Armenia office  to take on a role of Scrum Master and project manager for geographically distributed Agile teams developing critical components of Servicetitan application, providing visibility on project progress and being a part of a stellar team of TPMs operating out of our Armenia office. 

What you’ll do:

  • Drive multiple simultaneous projects from start to finish and deliver value to our end customers
  • Perform Scrum Master duties including facilitating sprint planning, standups, sprint reviews, retrospectives and release planning
  • Provide cross-functional visibility into status, resourcing needs, granular requirements, dates and escalations for projects
  • Demonstrate stellar stakeholder management and executive presentation skills
  • Create and enforce cross-functional accountability across all business and technical groups & levels using soft and hard levers
  • Collaborate with colleagues within our TPMO and across all other functions
  • Apply your hard-earned experience - battle scars and all - to creatively solve for the desired shared outcome each and every day
  • Make the most of your chops to work with technical and not-so-technical counterparts
  • Use a variety of tools like JIRA, Confluence and Google Apps 
  • Lead and inspire your team and contribute to our company culture

What you’ll need

  • 2+ years of experience working as a technical project manager,  leading medium to large software development projects
  • Project management, Agile development, process improvement/quality certifications are (e.g. PMP, CSM, Lean or Six Sigma)
  • You have direct experience using Agile methodologies for managing projects and coaching teams
  • Self-motivated. You have superior organizational skills, integrity and great follow-through on tasks. You don't get overwhelmed easily
  • Persistent. When you take something on, you don't drop it, you are slightly obsessive about grinding away at issues.
  • Communicative. Your team is always informed and on the same page of what's happening when
  • Fun. You're a charismatic people person who can talk to anyone; you're flexible, fearless, and excited to help build something great
  • Pragmatic. You understand the benefits and downfalls of Agile, and other methodologies, you know what to apply for each situation
  • Positive.  You bring a positive attitude to the table and you know how to motivate your team to stay positive during challenging situations
  • Intuitive. You have a great intuition that helps you make decisions and know the right next steps to solve challenging problems
  • Data-driven. You can collect the data you need to make informed decisions quickly
  • Scrappy.  You have an innate and entrepreneurial drive to get things done in a fast-moving environment where things can and often do change rapidly, priorities compete, and you may not always have all of the details up front
  • A team player. You're willing to help out wherever needed
  • Bachelor’s degree in Engineering, Finance, Business, Information Systems, Computer Science or equivalent
  • Admin level proficiency and experience with JIRA is a huge plus
  • Background managing web, mobile and front-end development projects preferred

About ServiceTitan

ServiceTitan is the world’s leading and fastest-growing software technology platform for the trades, a trillion-dollar global industry. We help small business entrepreneurs run and grow their businesses. For more information about ServiceTitan, visit www.ServiceTitan.com.

Perks & Benefits

1. Work/Life Balance: flexible work schedule, flexible PTO
2. Family-Friendly Benefits: extended parental leave, pregnancy support, 20k in adoption reimbursement, Snoo Smart Sleeper, back-up childcare credits, legal benefit, discounted pet insurance
3. Enrichment: ongoing learning culture with access to Linkedin Learning and professional development workshops, diversity charter groups, orientation program, career pathing opportunities, mentorship programs
4. Health & Wellness: company-paid medical/vision/dental/life insurance/disability, employer HSA contribution, free One Medical membership, care coordination support, 401(k) with company match, stipend for home office equipment/supplies, gym discounts, monthly cell phone stipend

Equal Opportunity Employer

ServiceTitan does not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. At ServiceTitan, our mission is to help our Titans and customers achieve the extraordinary. We are an equal opportunity employer and we celebrate the diversity that each Titan brings to the table. We believe that the convergence of fresh, unique perspectives and experiences from all walks of life is what makes our product and culture so great - and there's always room for more.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.