Sr. Manager, Employee Experience


Dallas, TX, US
  • Job Type: Full-Time
  • Function: HR
  • Post Date: 01/07/2021
  • Website:
  • Company Address: 101 15th St, San Francisco, CA, 94103

About Sonder

Sonder brings hotel hospitality to the sharing economy. Rent one-of-a-kind Sonders in unique neighborhoods and find the same consistent standard of quality inside: crisp white linens, high-end kitchen and bath essentials, and 24/7 concierge service.

Job Description

With thousands of beautiful spaces built for travel and living, Sonder is transforming the future of hospitality. Each Sonder is purposefully selected, designed and maintained - customized to reflect the vibe of its neighborhood. Whether your stay is two days, two months or two years, in a studio or a six-bedroom, Sonder ensures a unique, yet consistent experience. And with 24/7 contactless service, professional cleanings that exceed CDC recommendations, and over 200 other quality standards, we’re taking stay further for guests all around the world.

Sonder started in 2014, and now has thousands of spaces in cities across the globe.

We’re looking for a Sr. Manager of Employee Experience to help design and build an amazing employee experience model for Sonder.  This critical role will have a focus on being the champion of the employee experience.  They will also own leading internal communications for HR. This is a great opportunity for someone who enjoys being both creative and strategic and who has a true passion for delivering meaningful experiences. This role will be highly visible in the organization.


  • Lead and own execution of company-wide level employee engagement activities (i.e. Speaker Programs, Recognition, etc.) by producing scalable, outside of the box programs reinforcing our mission and values while building the best culture in the world
  • Lead projects and initiatives that support the Sonder Employee Lifecycle
  • Support the diversity and inclusion team to help build a culture and employee experience which inspires and motivates employees
  • Manage internal communications for the HR department (i.e., newsletters, program launches, updates, SLT letters, etc.)
  • Build and maintain employee recognition programs and events that drive engagement and a strong sense of community
  • Support the Sr. Director of Learning and Development in acting as a thought leader on policies, procedures and programs as it relates to organizational development and the employee experience
  • Proactively identify and solve for process inefficiencies, highlight and recommend improvements


  • Bachelor’s degree in Human Resource Management, Organizational Development, or relevant field
  • 5-7 years of relevant work experience in Employee Engagement and Communications
  • Demonstrated success in building, delivering, and measuring high-impact employee experiences to a diverse audience
  • Demonstrated strength in personal leadership, driving results, and relationship-building 
  • Excellent presentation, interpersonal and written/verbal communication skills (listening, verbal, and written) skills to tailor information and communication style to different audiences including senior leadership 
  • Track record of delivering results through influence and negotiation across all levels of the organization
  • Strong project management skills with ability to independently identify and prioritize as needed to meet the shifting demands of the business and take initiatives successfully from concept to implementation; Must be capable of multitasking in a busy, high volume environment and have the ability to effectively manage time, prioritize tasks and work within deadlines
  • Experience using data to identify insights and problem-solve and ability to switch seamlessly between strategic thinking and tactical execution
  • Intermediate to advanced knowledge of Google Suite, Zoom and project management applications; Asana experience a plus
  • Thrive on autonomy and can navigate ambiguity
  • Comfortable rolling up sleeves and getting hands dirty
  • Ability to thrive in a fast paced environment
  • Event planning experience is a bonus
  • Ability to travel as needed

We also have great benefits to make your life easier so you can focus on what you're best at:

  • Competitive salary
  • Generous stock option plan
  • Medical, dental and vision insurance
  • Unlimited vacation
  • Annual free credits and discounts to stay in Sonders
  • A company with a huge vision, a dynamic work environment, and a team of smart, ambitious and fun to work-with colleagues!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status or other protected classes.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.