Head of eCommerce Trading - THG Ingenuity

The Hut Group

Manchester, GB
  • Job Type: Full-Time
  • Function: Buying/Merchandising
  • Post Date: 01/18/2021
  • Website: thg.com
  • Company Address: Voyager House, Chicago Avenue, Manchester, M90 3DQ

About The Hut Group

THG has grown from a start-up business to a global digital commerce group, fast becoming one of the world’s leading beauty and wellbeing online retail organisations.

Job Description

About THG:

THG is one of the world's fastest growing and largest online retailers. The company owns and operates many leading brands including LookFantastic.com, Grow Gorgeous, Mio Skincare, Hale Country Club, ESPA and MyProtein.com - The world's #1 online sports nutrition brand. We create brilliant digital brand experiences and our in-house team design, develop and build a bespoke proprietary technology platform that is used by hundreds of millions of people worldwide.

Our culture is fast-paced and ambitious - we like to move twice as fast others believe to be possible. This belief is a fundamental part of the DNA that has supported our incredible growth. Our people are our strength and we have over 4,000 diverse, smart thinkers across the globe who are encouraged to think creatively and are empowered to turn their ideas into actions.

About the division; Ingenuity


THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. End-to-end, global, and scalable, our proprietary tech platform represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes Nintendo, Daily Mail Group, Nestle, Unilever, Honda and Proctor and Gamble.

Built to empower both brands and customers alike, the Ingenuity ecosystem takes all the pieces needed for successful e-commerce propositions, and places them under one roof. Encompassing everything from hosting and data science to warehousing and fulfilment, we simplify the minefield of digital commerce, and enable brands to form direct and meaningful relationships with their consumers.

Initially developed to power one of the world's largest beauty and wellbeing businesses, THG Ingenuity has been continually refined to facilitate sustainable growth and seamless expansion. Indeed, the potency of the platform is no more evident than in the extraordinary global growth enjoyed by The Hut Group. Now operating over 160 localised websites, shipping to 193 territories, THG has harnessed the power of the Ingenuity platform to continually set the standard for achieving sustainable global growth in the beauty, wellbeing, and nutrition spaces


As a dedicated Head of Ecommerce Trading you will have overall responsibility for the growth and success of the Emommerce trading functions for some of THG Ingenuity's biggest and most ambitious client's.

Principle Accountability:

    Identifying new and innovative ways to drive traffic to our websites as well as developing and improving traffic from existing channels.
    Improving and executing Global strategies with digital marketing, merchandising, customer care and conversion optimisation to protect and enhance the customer experience.
    Build trading plans based around key events, themes and seasons; including the creation and management of the promotional calendar.
    Identifying your competitors and evaluating their strategies to determine their strengths and weaknesses relative to those of your own.
    Using our in-house data & technology platform to share valuable insights on customer behaviour and trends.

    Developing initiatives to drive new customer acquisition at the lowest cost possible.
    Working cross functionally across the business to drive continual improvements in AOV and conversion.
    Working in synergy with category managers, central marketing and brand to ensure availability, visibility and distribution of products in line with territory forecast.
    New acquisition and CLV analysis


    Top tier eCommerce experience within a fast paced dynamic organisation
    Experience leading a team
    Strong interest in Digital marketing channels and e-commerce
    Proven communication and influencing skills
    Commercially astute, ambitious and highly intelligent individuals who are hungry for success and genuine responsibility.
    Entrepreneurial thinkers are welcome - those able to think outside the box best suited to a true 'start-up', agile environment with early responsibility for key decision making


    Competitive salary
    Company bonus
    Company discounts
    On-site Doctor and Physio

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.