Ecommerce General Manager - Myprotein India

The Hut Group

Manchester, GB
  • Job Type: Full-Time
  • Function: Operations
  • Post Date: 02/15/2021
  • Website:
  • Company Address: Voyager House, Chicago Avenue, Manchester, M90 3DQ

About The Hut Group

THG has grown from a start-up business to a global digital commerce group, fast becoming one of the world’s leading beauty and wellbeing online retail organisations.

Job Description

About Us:

THG is one of the world's leading online beauty and wellbeing retailers, home to premium brands such as Lookfantastic, ESPA, GlossyBox, and Myprotein; all of which are powered by our industry-leading and award-winning technology platform, THG Ingenuity. Our 4,500-plus employees represent 66 nationalities and work in offices located in 11 cities around the globe.

Our culture is fast- paced and unique, we recognise great achievements with great rewards. To support our ambitious growth, we are looking for commercially astute, ambitious individuals that can bring fresh and innovative thinking to THG and play a part in driving the Group forward on its truly exciting journey. THG believes in the power of meritocracy. We invest in the development of our people to help everyone achieve their full potential.

THG Brands - Health

Myprotein, THG’s largest brand. You will find an unrivalled passion from the staff in Myprotein, whose dedication over the years have turned it into market leader in multiple territories globally. Myprotein, from production through to PR, is a large single unit working consistently to deliver rapid growth in a fast moving industry. Innovation, creativity and resourcefulness are common characteristic of the staff across all departments in this ever expanding team.

General Manager- India:

The General Manager - India has overall responsibility for the P&L, online sales, results, growth strategy and brand identity of the Myprotein India website and the app. You will be responsible for managing regional and country manager (Marketing/Trading) to maximise growth in sales and brand awareness across India.

Responsibilities include but are not limited to:

    An all-round understanding of running a business in India covering multiple areas such as Finance, Commercial, Legal, Compliance, Imports, Operations, Trading and Marketing.
    Ownership and management of the Myprotein brand in India, including product reviews, product content, social media and forums.

    Managing and training Executives (trading/marketing) in day to day running of website and social/e-mail/app channels.
    Identifying new and innovative ways to drive traffic to the India website including developing and improving traffic from existing channels.
    Conducting analysis to improve conversion, site optimisation and customer journey.
    Developing relationships with key websites, prioritising new customer acquisition at the most efficient cost possible.
    Work in synergy with the rest of the Myprotein international team to identify new growth opportunities and ways in which to improve brand presence and reputation in India.

    Deliver best in class customer experience, partnering closely with Design and Editorial teams to brief and build engaging product pages that provide the customer with relevant information, advice and conversion opportunity.
    Responsible for operations, understanding of the warehouse workings, stock forecast, New Product Development launch and strategic initiatives.
    Understanding the need for new payment methods and strategic alliances that enhance the growth and also build the credibility of the brand in the region.
    Work with the brand Marketing team for India and the Central Marketing teams.


    Experience: 7-11 years within market of India, across multiple verticals of a business.
    Experience within an e-commerce retail business running a trading website - (Minimum 4 years).
    Experience with P&L Management.

    Strong Understanding of e-commerce and digital marketing channels.
    Top level graduate with a strong academic track record (Preferred Degrees: Business, Economics, Marketing)
    Startup mentality with experience of running a medium to large business with high growth rate.
    Hindi and English language skills both written and verbal.
    Proven communication and influencing skills from junior executives to c-suite.

    Experience in managing teams and multiple internal and external stakeholders.
    Commercially astute and ambitious, with a drive for success and strong commercial responsibility.


    Competitive salary
    Company pension scheme
    Onsite Doctor
    Employee discounts
    Company bonus scheme

Unfortunately because of the high volumes of applications our opportunities attract, we are sometimes unable to respond to every application. If you haven't heard from us within 14 days of applying, please consider your application to have been unsuccessful on this occasion. Should you have any specific questions about this or other applications for positions within THG please contact one of our Talent team to discuss further.

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.