Site Reliability Engineer

Mentimeter

Stockholm, SE
  • Job Type: Full-Time
  • Function: IT
  • Post Date: 01/01/2021
  • Website: mentimeter.com
  • Company Address: Mariatorget 1A, Stockholm, 11848

About Mentimeter

Mentimeter is an interactive presentation platform that transforms conventional presentations into interactive experiences where everyone’s voice is heard. With 80 million users and customers in over 220 countries, we engage and inspire your audience to talk less and listen more, one Menti at a time.

Job Description

Mentimeter’s vision is to transform presentations and meetings into fun and interactive experiences by making it easy to listen and to be heard. To achieve this vision, we must meet the demands of our current 150 million user-base, and scale to meet the needs of the next 150 million. The DevOps team at Mentimeter will enable our growing product team to work in a way that makes this possible.

We believe that DevOps cannot be performed in a vacuum. The best ways to improve engineering culture are to spread knowledge and good practice through the organization, and to reduce work through automation. We are therefore looking for team members who are technical enough to automate processes where possible and passionate enough to demonstrate to others the value of their craft.

For everything we do at Mentimeter, we strive to automate and simplify. We keep our platform advanced enough to support our main use cases while keeping its complexity and maintenance cost low. If there is an external provider or SaaS that provides a good solution, we tend to choose it over building one ourselves. We like to spend our time developing what matters, rather than what others have already made. For example, we currently prefer to use Heroku and Datadog rather than Kubernetes and Prometheus. We hope that you share this vision and help us to strike the right balance in these discussions going forward.

As an SRE, you will help the product team reach an appropriate level of reliability and performance across our services. If a presentation fails because of Mentimeter, it reflects poorly on both the presenter and us - we wouldn’t expect them to use our service again. You are continuously looking for bottlenecks in our infrastructure and suggesting ways to address them. You will also collaborate closely with engineers from other teams in the design and implementation of new services.

You are always looking for new ways to automate toil. When operations take a turn for the worse, you will be a part of active incident resolution, and push for a long-term resolution by taking the lead in post-mortems.

As the first dedicated SRE at Mentimeter, you will have a unique opportunity to shape our SRE strategy in the long run, helping us choose what technologies and structure to use as we continue to scale.

What you’ll do:

  • Set key indicators for the reliability and performance of the platform (from MTTR to service latency)

  • Continuously monitor business-critical services

  • Help resolve incidents and lead their post-mortems

  • Suggest and implement projects to address bottlenecks and achieve reliability targets

  • Help shape Mentimeter’s SRE strategy

  • Increase knowledge sharing within your area of expertise across the product organization

  • Collaborate with your team to implement features while ensuring the long-term stability of our system and quality of code

  • You will have an influence on which tools, programming languages, and technologies you (and the rest of the organization) work with

  • Balance discovery phases with implementation work

  • Influence essential decisions that will affect our future scalability and architecture


 
 

Skills & Requirements

We believe you have:

  • At least a few years of relevant working experience

  • Preferably an academic background

  • Experience in some of the techniques we use (see below)

  • Passion for software development, scalable architecture and product building

  • A strong interest in testing and automation and care about code quality

  • Excellent communication skills and can work both independently and collaborate in a team

Not required:

You don’t have to know Swedish (we are an English-first organisation, everyday work is in English and the Mentimeter team currently boasts over 20 different nationalities!)

More about Mentimeter

Mentimeter is a product-first, tech-heavy, fast-growing, inclusive and profitable startup built by engineers. Back in 2014, we felt that boring and inefficient meetings had to go, so we decided to create a platform to change this. Six years later, Mentimeter is recognized as the fastest-growing Swedish startup, with 150 million users and customers from over 150 countries; the journey has just begun.

Mentimeter is a high transaction system built in React, Ruby, Node and Go with a PostgreSQL database for persistence, Redis for caching and queuing, AWS Redshift for Business Intelligence, CloudFront as a CDN, and WebSockets to enable a fast and interactive polling experience. We host on Heroku and use Github Actions and Concourse for CI. We monitor using Datadog.

Our core principles and basis for our culture:

  • Inclusiveness - transparency, equality and diversity

  • Work smart - good enough, but know when to excel

  • Professionalism - "the consultant mindset"

  • Be humble to other people’s work

  • Have fun

We at Mentimeter believe in giving everyone a voice - regardless of who you are. So we build a platform that does just that. Our platform is not only our product but also our organization. It is a platform where people feel safe, where differences are embraced, a place where you can have fun. We strongly encourage applicants who are people of color, LGBTQ, women, people with disabilities, and/or formerly incarcerated people, and a college degree is not strictly required. To give everyone a voice, we need to be as diverse as our users.

Applying:

Not sure you meet 100% of our qualifications? Please apply, anyway!

With your application, please include a thoughtful cover letter explaining why you would enjoy working in this role and why you’d like to work at Mentimeter and an up-to-date CV.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.