Martech Implementation Manager

Blueshift

United States of America
  • Job Type: Full-Time
  • Function: Operations
  • Post Date: 12/31/2020
  • Website: blueshift.com
  • Company Address: 433 California St, Suite 600, San Francisco, CA, 94104

About Blueshift

San Francisco based Blueshift is the leader in AI-Powered Marketing and is recognized by Gartner as Cool Vendor in this category. Using patented technology, Blueshift’s AI enables consumer marketers at companies like LendingTree, Udacity, IAC, and BBC to activate customer data and launch 1:1 engagement on every channel. Blueshift’s recent innovations in AI-Powered Marketing include “AI-Powered Customer Journeys,” a next generation solution that enables marketers to deliver content rich & personalized customer engagement.

Job Description

Blueshift is a venture-funded startup headquartered in San Francisco. Our AI-Powered marketing platform empowers cutting edge B2C brands to drive 1:1 marketing on every channel. With Blueshift, marketers are in full control of automating various forms of personalized messaging across every engagement channel. 

Blueshift is trusted by leading digital brands like Udacity, LendingTree, BBC, and Paypal to automate their customer engagement marketing and recognized by Gartner as a “Cool Vendor for AI in Marketing”.

Blueshift is founded by repeat entrepreneurs who previously built Mertado.com (acquired by Groupon to become Groupon Goods), and were part of the early team behind Kosmix (acquired by Walmart to become @WalmartLabs). We are backed by top-tier VCs including Nexus Venture Partners, Storm Ventures, Luma Partners, and SoftBank Venture Asia.

Blueshift has now started staffing a new development centre in Pune, India. As part of Blueshift, you will get to work on cutting-edge technologies including machine learning, artificial intelligence, big data, and large-scale distributed data systems. This is an exciting opportunity for motivated individuals to build a great career.

Responsibilities:

We are looking for an Implementation Manager to help drive forward our mission in providing best-in-class quality service and achieving high-levels of customer satisfaction and success. This role will be responsible for onboarding clients onto the Blueshift platform.  The role reports to the Implementation Lead and will work collaboratively with the Customer Success, Support, Product and Engineering teams. 

  • Manage and complete projects from the beginning to the end of the implementation lifecycle for assigned accounts
  • Schedule and facilitate weekly implementation meetings with the client
  • Maintain and execute a project plan over the length of the implementation
  • Coordinate with internal resources, customer resources, and third parties/vendors for the smooth execution of implementation
  • Develop a deep understanding of the product and industry in order to drive customer success and act as a trusted advisor
  • Proactively identify changes we can make to our application to make our customers' lives easier

Requirements:

  • Located on the East Coast/US based or London/UK Based
  • Available to work US East Coast Hours and European hours
  • Early/Mid level role (not entry level)
  • 2-5 years managing implementation of Digital Marketing SaaS platforms including onboarding, training, and client relationships.
  • Digital marketing experience a must
  • E-mail marketing experience a must
  • E-mail design (HTML/CSS), email deliverability and CAN-SPAM/GDPR/CASL/CCAP compliance requirements is highly preferred
  • Experience with marketing automation platforms such as Responys, ExactTarget, Adobe Campaign Manager, Mailchimp, Iterable, Cordial, Sailthru, Marketo or similar is required
  • Solid understanding of web technologies such as HTML, CSS, JSON, APIs and Javascript
  • Experience with CDP platforms highly desirable.
  • Experience with with Mobile and Push digital marketing products a plus
  • Experience with data modeling and management a plus
  • Experience with deliverability is a nice to have as you will be working collaboratively with the Blueshift Deliverability team.

Perks:

  • Full health, dental, vision insurance
  • Unlimited vacation
  • Flexible spending accounts for transportation and parking
  • Life insurance & disability coverage
  • Generous equity grants and competitive salary
  • We will process visa transfers (H1b, TN etc.) and immigration

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.