Senior Operations Intelligence Manager

Tier Mobility

Berlin, DE
  • Job Type: Full-Time
  • Function: Operations
  • Post Date: 02/21/2021
  • Website:
  • Company Address: , Berlin

About Tier Mobility

TIER Mobility is a vision and mission-driven company for shared micro-mobility based in Berlin. Our vision is to lead the way towards seamless and sustainable mobility joyful for everyone. We are rethinking urban transportation and reshaping our cities'‚Äč landscapes by offering easily-accessible and affordable mobility services by partnering up with municipalities, public and private organizations as well as other transportation providers. In all our actions we focus equally on our core values of sustainability, customer centricity, diversity excellence, appreciation and transparency.

Job Description

The Role and your Impact at TIER

  • Identification of bottlenecks and improvement potentials in Operations
  • Analysis of processes, products and features to evaluate and improve operational efficiency and profitability
  • Creation of actionable strategies based on data-driven conclusions
  • Generation of data insights by selecting and defining new and relevant data points
  • Development of dashboards, tools and custom reports to track key metrics and support our cities and other stakeholders (such as Central and Market Operations, Customer Success, Expansion, Product) in data-driven decisions
You'll fit great with these Skills and Qualifications
  • At least 3-5 years of experience in data analysis, preferably in Operations and a degree in fields such as economics, statistics, mathematics, logistics, business development, consulting
  • You have been working with data exploration platforms and analytics solutions such as Looker, Tableau, Kepler or Amplitude 
  • Familiarity with solving data extraction and analysis related challenges in programming languages, such as Python
  • Quantitative, analytical and problem-solving skills, combined with a good level of initiative and ability to thrive in a dynamic and fast changing environment
  • Strong communication skills with a consistent record of collaborating across the operations team and other stakeholders in a dynamic environment
  • Experience in leading and developing people is a plus
  • Fluent in English
Get an Impression of the Team
  • Change the world for good? Sure, let’s start by revolutionising global mobility! Operations Intelligence is a team of ambitious, courageous, and curious people who value transparency and open-mindedness at work and in all our interactions. We believe that work should be both fun and challenging. Therefore we never settle for average and are always on the hunt for new ways to develop ourselves and the company. We achieve this by combining technical expertise with a deep understanding of business problems, while speaking one global language: data. Our work has a company-wide impact as we empower hundreds of colleagues worldwide to make data-driven decisions on a daily basis. CASE WHEN YOU = ‘all these characteristics’ THEN 1 ELSE 0 END AS [Join.Ops.Intelligence]
This may inspire you
  • Join us at the forefront of one of the most exciting and rapidly moving industries. 
  • We’re agile, we’re growing and so will you! At TIER, there’s space for exponential professional development and room to make a huge impact on the business going forward. 
  • Being part of the team means you’re part of its success. Our ESOP Programme gives you an opportunity to have a share in the company – nothing like invested interest!
  • Surf your city with free rides on our e-scooters and e-mopeds.
  • Check out our diversity and inclusivity initiatives and programs such as #WomenofTIER.
  • Expect a first class company onboarding and Team Events with international colleagues from all over the World.
  • Be part of one of the fastest growing and most funded startups in Europe with a world-class team of serial entrepreneurs (Co-founder of Rebuy, Takeaway, Coup) and high-performers (Ex BCG, Uber, Delivery Hero and more).

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.